Susans Grooming & Boarding

We wanted our dog, Gob, to be part of our wedding in Hocking Hills (we’re from the Cleveland area), but the cabins we were staying at for the weekend did not allow pets. This was the closest dog boarding facility, so we contacted the owner, Susan, and explained our situation — we wanted to drop Gob off on Friday night, pick him up on Saturday for the wedding, drop him off after the ceremony, and pick him up on Sunday. Not only was Susan okay with that crazy scenario, but she offered to pick him up from the wedding so that none of our guests would have to do it. When we dropped off Gob on Friday, we found the facility to be clean and the check-​in process to be easy. On the morning of our wedding, my fiancé picked up Gob, who was beautifully groomed (per our request) — he honestly smelled better than he ever had before! After the ceremony, we were looking for Gob, as we wanted him to be in our official photos — however, our friends had already told Susan that she could take him back to the boarding facility. Thankfully, we were able to get a hold of Susan via cell phone, and she graciously agreed to turn around and bring him back so he could be in our photos. That meant the world to us! To top things off, Susan mailed us Gob’s harness (at no charge) when she found that we had left it at her facility. This was probably the best dog boarding experience we have ever had, and I only wish we lived closer so that we could be regular customers, as the pricing was super reasonable and the customer service was beyond reproach. Thank you so much to Susan and her son for helping to make our wedding day perfect!!!