Walmart Supercenter

Walmart is never my go to place to go for anything for this exact reason. My mom and husband I sent to this Walmart to get a fishing license for my husband and we went to the counter in the department and no one was there.
Now that isn’t abnormal but what made me really mad is while we waited around for 15 minutes a young lady came up to the counter on her cell phone talking and told us to hold on while she talked on her phone. I was trying to figure out if she even worked there when she took her phone away from her ear and asked what we needed.
I was kind of in shock but my mom said we were looking to get a fishing license and she said that the computer was down. She didn’t even miss a beat and started talking on her cell phone again and walked away.
I don’t know if the computer was really down but we just walked out people much in shock. Good thing we didn’t need anything else because she obviously was not going to help with anything else.
Good job Walmart!

Very rude and unfriendly employees. Always understaffed. Cluttered and very crowded. Won’t shop there unless we have to.

Believe it or not, I had excellent treatment at the Auto Care center at this particular Walmart. I drive a car that I’ve always been told needs a special filter and oil which runs me about $ 85 usually. Between the manager Robert, cashier Sandra and technician Alvin, they spent 10 minutes looking up what exact oil my car uses and helped me find the cheapest option. Turns out I’ve been being cheated and they chose not to do that to me! They also stayed busy with upwards of 20 people demanding attention from them during the 30 minutes it took for my oil change and were always polite and helpful. Thanks for making my day Wal-​Mart!

This particular location has given to Walmart a really bad concept. I have received the worst customer service ever from rude and prejudice employees. Nonetheless, the store is dirty and disorganized. And they usually have 5 cashiers open even on busy days.

I can honestly say I have never had a good experience there. The employees are rude and just stand around the front end talking to each other. The managers are no where to be found ever. The bathrooms are worse than an old gas station. I go there as little as possible. In fact I drive 45 minutes to go to Target where people treat you like a human being.

Way understaffed — -hard to find help. Restrooms are outdated and inadequate. Price scanners don’t work. Some employees are friendly but the majority are anything but. I suspect they are overworked and undervalued. The grocery area seems to have a nice selection and is kept stocked. Part of the problem is the customers — goods are dumped all over the store for the employees to pick up and return. Aisles are too narrow and it is difficult for handicapped customers to get around. Targets are far better-​a lot more spacious. I found the deli area to be good, in all fairness.

I agree that this is an older super store and needs to be remodeled and cleaned up but it beats driving to Houston, Cypress, Katy or College Station to buy hard to find items.

I usually love Walmart but seriously? This store is always DIRTY! Bathrooms are usually gross and smelly. Price scanners are not working half the time and many times are needed bc prices are not posted on some things. Hard to get help here too!
I agree with TAM M.‘s review– Online shopping was good and pretty convenient but OMG when you get to the store it is a nightmare! I have used it three times! Daughters wedding– Christmas and one other event. The help desk in back where you pick up items has improved over first and second time but still takes forever to actually get someone to come to the desk and then for them to find your items! Even with a printed copy of email stating the items are ready to be picked up and the order #. Definitely need work there!
Love that this is one Walmart that still has a craft/​sewing/​fabric dept. Again, the service there usually stinks!
Grocery– Meat case– almost always smells like rotten meat! Joy!
Optical– again bad service.
Produce– horrible! Bagged salads are kept too cold I think so they are always starting to go bad. Spinach always has slimy black leaves in it.
Wish they would get it together!

Let me make it clear that I’m not a fan of Wal-​Mart in the first place, so my experience is kind of bias, but I’m trying to be fair.…To avoif the dreaded Christmas shopping, I did ALOT of my shopping online in 2011. Everything was okay with my online experience, until.…I had to actually go to WM to pick up the dang items! I understand it’s Christmas time and people are busy, BUT being busy doesn’t excuse you for not having manners. I stood at the site to store counter for 10 minutes. I saw at least 10 to 15 employees come out the back or go to the back while I was standing there and NONE OF THEM had the sense to ask «Have you been helped?» or «May I help you?» I finally could not hold my holiday peace and good cheer towards men to my self and hollered at a fast walking employee to find somebody to get my stuff. Do you know the chick thought I was being helped? Ummmm, did you ask if I was being helped? Then don’t assume that I am! A manager came and got my items pulled from the back in no time, but still unbelievably slow and rude. Behavior such as this would usually grant a 1 star rating, but since it was the holidays and I know how some customers can get and just maybe MAYBE the employees had been dealing with difficult customers before I arrived, I gave this store a 2. But again, I don’t like shopping at Wal-​Mart. Love site to store though and the 6 month interest free I received for purchases in November and December. Incentives like that make me go against my will and shop at Wallyville anyway!

Because sometimes, you need 45 boxes on Rit dye in the middle of nowhere and no, you can’t wait.