DSW Designer Shoe Warehouse

Consistently the slowest checkout experience I’ve ever had. Literally at least 5 – 10 minutes per person, and longer if there’s ANYTHING outside the norm (return, coupon, ship to home), which is then a 10 – 15 minute ordeal. Friendly staff, but that’s not all it takes to create a great customer experience.

This place is better for gals than gents. Very heavy dose of Sperry’s and Teva styled sandals for the men. I didn’t make my purchase here.

This DSW is large, clean, organized, and the staff is friendly, but leaves you alone. The DSW I was at before this one (in Lexington) had really cool & mod furniture to rest your tired toosh or wait for your shoe-​obsessed mates. This DSW doesn’t have any seating (albeit the shoe-​changing stools) and I also didn’t see any full-​length mirrors except in the absolute back of the BIG store… what’s up with shoe stores not having ample supplies of full-​length mirrors???
Though I didn’t choose anything from it, I was pleasantly surprised to see about 3 racks full of size Monster shoes in the sales section, when I usually have about ½ of a rack to select from.
I ended up buying 3 pairs on this trip, though if I had no control and an endless supply of green paper, I could have easily bought dozens, as well as many purses, clutches, & wallets.
The cashier was nice and just fine, but she had a very difficult time & seemed very confused when entering my info into the computer for the rewards card… though she did mention to me when I walked up to her counter that she was confused & it had been a long day, so…

DSW — everyone knows what this is right? Shoes! Racks and racks of glorious shoes! I have more shoes than one human should legally be allowed to own and the thought of visiting DSW works me up into an excited frenzy and my credit card finger starts twitching!
But this DSW isn’t the best DSW. Like, where were the boots man? It is January, there should be more than just one measly row of boots. I also realize they are already putting out spring stuff but damn, seriously? The sale section didn’t even have very many boots. What happened to the boots!?! No section for high end shoes — I guess maybe that was just Dallas DSWs that had a section with Manolos and other designer shoes? Anyway, it is nice to have that option. There was an overall lack of accessories too.
And if you don’t believe me about the selection and options here, I left the store without buying anything. NO SHOES PURCHASED AT A SHOE STORE?! For me that is borderline sacrilege. What is this world coming to? But I’m not going to lie — I’ll still come back when in the area.