Lucy’s Nail Salon

Awesome place to get a pedi. I’ve been going here for about a year and have nothing negative to say. Very relaxing and they do a great job. The only reason I didn’t give five stars is that they are a little on the pricey side.

I attempted to try this salon but ended up walking out. Here’s why: I had been going to Natural Nails for years. But in the last 6 months, I got really fed up with the owner who would make you wait a long time even if you had an appointment. Then she would rush the clients through because it appeared she wanted to do everything herself vs letting her staff do it. After repeated episodes of very poor customer service, I decided to try another salon the next time I needed a mani. Well, I walk into Lucy’s and who do I see? The owner of Natural Nails working there! So I bolted. Went to Natural Nails, saw that my favorite manicurists, Vy (the new manager) and Kellie, are still there. I’m in love with Natural Nails once again! They are the best!!!

Nails look horrible the ladies barely speak to you. My massage on my pedi wasn’t that great and I was charged $ 74 dollars. Back to my favorite nail place in Livermore.

I have been going here about 1x per month for about 2 years now and love the girls here. You must make an appt. I like that the same girls seem to do my nails and it a pretty quiet relaxing place for being so busy. I usually treat myself to a special pedi which is $ 37 +tip. They have a good selection of various types of special pedis and the massage you get on your feet calves is very relaxing.

There’s several nice places in my area but I like this place because of the ladies that work here. They are attentive and not worried about the next customer coming in. You have to make an appointment because they are always busy.
The place is pretty typical of a nail salon. It’s clean and very open. Wish there was more room from one chair to another. I feel like the customer next to you is too close for comfort.
Price is reasonable. I like going for the upgrade on the pedicure because not only do they spend more time with you, you also get more designs or French manicure.
Highly recommend! Emma is great at pedicure and the massages are wonderful!!! Betty does my eyes!!! Love it!

Have came here a couple times and they have done a great job both times. Usually come with a few other girls and we have all been happy with the nail service we received!

I had a regular pedicure for $ 36 with a design on muy toe nail. I will never come back.
Luxury Nails has better prices And an honest business… too bad

I just love Lucy’s. Their shop is clean, the staff friendly and accommodating and the techs are very skilled. *Lisa* is my favorite tech! My polish lasts forever and Lisa is a real perfectionist.
I especially appreciate the cleanliness of the shop, because my sister and I BOTH got nail fungus from another Brentwood shop that we used to visit together every few months. Needless to say, we never went there again!
Lucy’s prices are a bit higher than other shops in the area, but worth it. :)

I came to Lucy’s for a pedicure. I was in the area and was in need of relaxation and hadn’t had my toes done in quite a while so I tried it out. I am so glad I did! The place itself is small, but nice and relaxing with plenty of pedicure chairs. It was midweek and there were apprx 5 women getting pedicures, some getting manicures simultaneously. I was able to sit right down and get my pedicure. They had plenty of staff working. The chairs were large, adjustable and gave a great massage! My manicurist was very sweet, hard working, gave me a great massage and my French pedicure looked great. It lasted almost an hour from start to finish, there wasn’t a sense of urgency, which I truly enjoyed! I get in grown toenails and was very pleased with her ability to care for my nails effectively. I will be back! The only reason I didn’t give five stars is my lady was obviously the receptionist for the day and must have answered the phone three or four times and stopped my pedicure for scheduling, etc.

**UPDATE**
I went in today to get a pedicure and a full set before my sisters wedding this weekend. My nails were being done and I noticed a few looked crooked. I spoke up, which I NEVER DO. She gave me such attitude and argued with me for five minutes before fixing what I pointed out. She kept saying that she didn’t see it. I’m sorry but I don’t care if you don’t see it. I see it. And I’m paying you to do what I ask. I was being very nice and timid about it but she continued with the attitude by ripping off the nails she just glued on. That didn’t feel very good. I asked her to trim my nails as short as possible. They were of normal length and I asked her to go shorter and she adamantly told me she couldn’t. WHAT? WHY? She ended up filing them to my desired length after more attitude. At the end there were gigantic air bubbles in some of my nails. I asked her to fix it and she told me it was my nail. How could it be my nail if it was on the white? She attempted to fix and couldn’t so I just said fine. I paid and walked about before I decided this was unacceptable. I came back in and ask to speak to the person in charge. She was much nicer but still didn’t fix my issue. I left there feeling so upset with the job that was done. I feel like she intentionally did a shoddy job after my first request. I’m not the type to be rude or cause a scene. But the first time I decide to speak up about things, this is how I get treated. I will NOT be returning and I will also be contacting the owner requesting a refund.
I walked up right as they were closing and they still took me, which was nice. They did a shellac manicure for $ 30 and they looked REALLY nice. However, I was disappointed when my polish started to chip after just a couple of days. I have never had shellac chip that quickly. I will chalk it up to me being too rough with my hands and absolutely give them another shot! I would recommend for sure

I was referred by a friend to see Lucy. I had bad experiences with other nail salons in the area and did not have my hopes up. I am glad I went, Lucy is great! She does take about a week to see, but it is worth the wait. She has only ran late by 5min. One time and apologized profusely for it (it was only 5min). Very sweet love her does a great job and I will continue to come back.

This is the BEST nail salon. Everyone there is fun, upbeat, and GOOD at their jobs. The salon is always clean. They make you feel very important here.

Came in with a friend as a walk in. They said they could take one of us right away and the other in ten minutes. I told my friend to go first and she had completely finished her full manicure and was under the UV lights before they tried to give me my turn. It had been over 45 minutes and several other people were called in front of me. I declined my turn as I did not want to make this an all day event and had already wasted almost an hour sitting here. I will never go back again. I got exponentially better service at the place behind raleys on sandcreek, Em’s nails.

I found this nail salon through Unilocal… I have tried others in the area but I keep going back to Lucy’s nails. I will not get a pedicure here only because I am an amputee and they do not give me ½ off. But I am a faithful nail customer.
To tip you can not use your credit card, so bring some extra cash!

Lisa changed color on toes and did french nails, for the 2^nd time today. It takes longer than i like, but she is super detail-​oriented, and worth the results. they are priced a bit higher than i was paying ($ 8 toes, 34 for nails), but worth it. lisa’s work is perfection and my nails last 4 wks! appt recommended and, as usual in nail salons, cash only tips.

Lily is excellent at pink and white acrylic and he brow wax is fabulous! Betty is awesome with pedis and most importantly the massage that comes with it. Closed on Sundays and usually busy so book an appointment !

I’ll tell you everything: went there for the first time because my teacher said they were good… they are good but very pricey$$!! I paid 45 for white and pink Wth!!! And my nails look grown since day one… next, for your bday you get a free nail polish or lotion… manis are good… I went back so they can fix the 6nails that looked grown and THEY FILED THEM EVEN MORE SO my nail was still showing I was like wth!!! Wernt they suppose to fill it in ??? So yea pink n white is45. The nails are of good quality but I wouldn’t go back regularly b/​c of the price. You don’t need a apt but DO GET ONE b/​c its more secure.

I have been getting pedicures religiously every 3 – 4 weeks for a very long time. When I go get pedicures, I expect the techs to take their time, focus on ME, rub me, etc. I don’t think that’s asking for too much! after feeling as though I had been jipped out of my hard earned money one too many times, I decided to do some serious research on where I can find a great pedicure. I found lucys and will never go anywhere else. I scheduled my appointment the same day and although there was someone else waiting when I came in, THEY TOOK ME FIRST! I am used to «first come first serve» type places, even with an appointment. so Imagine my surprise when I was actually priority
anyway, this place is no $ 20 pedicure, but worth every penny. the woman who did my pedicure is gentle, efficient, and took her time 100%. so far she is just on the massage and I have already been in the chair for 30 minutes. the standard pedicure is $ 27, or you can choose from deluxe pedicure which comes with scented scrub, etc. which is $ 37. it also includes either a paraffin wax, design, or French for free.
this shop also smells WONDERFUL and is very clean!
I couldn’t have gotten this pedicure at a better time, because my due date is tomorrow! THANK YOU LUCYS, you have gained a loyal customer!!!

Really Really Really wish that I remembered the «nail tech» who did my pedi. Went in the day before my birthday for a pedicure to match my birthday suit (not literally) ;)… Anyway I do love how they have a pedi «menu» Pedicures are $ 37 which is a bit on the high end but if it was worth it, all would have been well with me.
So as she is doing my pedi she asks me
«Whats wrong with your eyebrow?»
I reply «I don’t know you tell me!?»
She says «They’re uneven».
Ummmm ok my eye brows are sisters not twins, it happens. Maybe I’m trying to grow them out! RUDE
Then she goes on to say «Your ear lobes are different sizes, that very good luck in China!» WTF. We’re not in China and why is this lady completely over analyzing me??? Not professional or acceptable in my book, when I’m paying YOU to relax and not here to be judged.
Like I said, day before my birthday needed my lip waxed, asked her how much, she said $ 8.00. Had her wax the lip. I go to the front to pay, maybe I should have looked at the receipt but I just wanted to get out of there, fast. She charged me $ 48, so she either lied about the cost to wax my lip OR took it upon herself to add a tip which she didn’t deserve, which I think is the case because they only offer credit, no debit so the option to tip on the receipt isn’t there.
I left pissed, got home noticed I was over charged and felt shocked that she didn’t charge me correctly and have been thinking about it ever since. $ 3 or not, its not about the amount but principal. I’m bummed I was stoked about this place based off reviews but that is just my luck I guess.
P. S. I didn’t get services from the owner, Lucy but boy does she have a stick up her ass, or it was a bad day. I don’t know you be the judge and watch her answer every call while working on someones fill. No other employees are allowed to schedule appointments only her LOL. Control issues!!!

I have been here 3 times for a pedicure. All employees are pleasant and consistent.
Like other reviewers have advised–
Make an appointment. They seem to be very popular and always have a full house.
Bring CASH for tip, only services can be charged on credit cards.