Michael helped us with purchasing our first home! We were a bit nervous at first, but his knowledge and professionalism helped ease our mind. Even though we were in Southern California, that didn’t stop him from getting all the necessary paperwork and scheduling together and we were able to close on time! He answered every question(even the silly ones), that we had(phone calls, emails & even texts!) and treated us as if we were sitting face to face in his office. He was also instrumental in getting us the best rate possible for our loan! Overall, couldn’t have purchased our home without him and for that, we are extremely grateful!
Destiny J.
Évaluation du lieu : 5 Pittsburg, CA
Michael helped us with our refinance and we were impressed at his level of professionalism. The process was streamlined and organized. Michael was always quick to respond and efficient. He supplied us with many options and breakdown of costs so we could make the best choice for our situation. I highly recommend working with Michael and have referred him to my friends and family. Service like no other in the industry.
Melaine L.
Évaluation du lieu : 5 Walnut Creek, CA
I used Michael to purchase my first home back in March ’14. I was a little anxious/nervous, as any first time home buyer would be, but Michael’s level of professionalism and calm demeanor really help to put me at ease. In addition, to being knowledgeable, his level of communication really went above and beyond. He always responded to calls/texts almost immediately, even if they were at odd hours. He truly made the process much easier on me, and I will recommend him to all my friends/family and look forward to using him in the future when I buy another home!
Edna H.
Évaluation du lieu : 5 Foster City, CA
Michael assisted us with our refinance loan of our current home. We have had prior experiences dealing with different banks on our previous residence and we honestly dreaded going through the process again. Working with Michael was not only easy but stress-free. He walked us through every step of the process, thoroughly answered our endless questions, and reviewed all options. Having worked with other big banks who focus on the bottom dollar first, customer second, Michael’s exceptional customer service and expertise were immensely appreciated.
Kristin W.
Évaluation du lieu : 5 Oakland, CA
Michael and Sierra Western were extremely efficient and effective partners in my refinance. This is not a run of the mill mortgage brokerage. The business structure and network they have assembled enables them to identify creative solutions and overcome roadblocks. I highly recommend Michael and his team.