O’Reilly’s Auto Parts

great service would recommend to anyone needing blind spot mirrors lol

Ya gotta love this store! I own an Audi so I have been in to this store quite often. Lol. The staff is always very helpful. I was there yesterday and again today. Yesterday they patiently helped me verify what touch-​up paint is correct and ordered light bulbs to be delivered to the store for me. I also got antifreeze and windshield washer fluid and a drip pan. The staff helped me load it all into my car. Today I picked up the bulbs. And was complimented by a customer for my Audi A4. Every visit has been outstanding service! Love these guys!

I needed to purchase brake pads for my car. It was awesome how fast they got me in & out of the store. I only had 10 minutes until i had to be at work and they helped me accomplish that. Super easy and staff was very helpful.

I don’t know or claim to know much about cars but the knowledge I do have for cars when I need to replace a headlight, wiperblades, tail light or something fairly simple I can do that myself and so my trip this time into the store I needed to buy some headlights. I needed customer service help because I wasn’t sure exactly the type headlamp size I had and couldnt read the fine print on my dead bulb.
Im not sure his name but a younger man helped me and showed me exactly what I needed. I bought a two-​pack for $ 29.99 plus tax. Very polite and friendly. Another young lady rang me up and she was also very polite & friendly. Letting me know, if it ends up being the wrong bulbs, I could bring them back no problem.
Other times I’ve visited have been very similar, all with great customer service.

OK, but some of their stuff (especially batteries) are cheap. And I mean that in a good and bad way. Cheap price, but also cheap quality. Often have to buy them twice…, which is no savings.

07−29−14: Locked the door in my face at 8:58pm! I needed a 20 amp mini fuse and rushed from Discovery Bay to O’Reilly and got there just before 9pm (8:58pm). The cashier saw my car pull up and stopped helping a customer to rush and lock the door just as I was walking up! Then proceeded to help the other customers who were still in the store and wouldn’t let them leave until all were finished. Then tried to give me some BS about it being a corporate store and there was nothing he can do.
I just started a project build and will never purchase anything from O’Reilly again. They have clearly communicated that that don’t want any of my business.
(I did manage to find the fuse at Tower Mart, while there, one of the customers from O’Reilly mentioned what a jerk that cashier was to me.)

Nice staff!

If you need guidance in addition to parts, this is the best place I have found in the East Bay to get it. I drive beaters into the ground, but I try to get as much out of them as I can before I send them off to the car graveyard. Thanks to O’Reilly’s, I can drive them until the wheels fall off.
The staff here are all car lovers and they have a treasure trove of useful knowledge about virtually any car. Over the years, they have given me great advice for my Mercury, Honda, Saturn, and Dodge vehicles and most of the time their suggestions were spot on.
They are also honest when it comes to after-​market parts and they will tell you «It’s worth spending a few extra dollars to get the original manufacturer’s part.» Or «the after market part is just as good.»
I can’t tell you how much money these guys have saved me by telling me «Have the mechanic check _​_​_​_​_​_​_​_​_​_​first before you replace _​_​_​_​_​_​_​_​_​_​_​_​_​. Bo is one of the most helpful guys there. He will even take time to explain how to conduct tests and avoid paying for parts you don’t need.
I really appreciate all the great customer service and insights offered by these fine folks.

Very nice staff. I recently purchased a new battery for my evo9 for it was having a hard time to start. The staff gladly check my alternator if it was charging right, with nocharge at all.

Our jeep was having overheating issues due to a busted hose. We took it here and we’re so glad we did! Luis came out and helped us. What should have been a simple fix turned into 20 minutes of his time, but he didn’t complain. He was so great and helpful!!! Would definitely come back here in the future!

I went there for the 1^st time on Sunday. The staff is very helpful and even offered to replace my windshield wipers. Since I always have issues with them I took them up on the offer and 3 minutes later I had new wipers! Good thing with the rain we had that evening.
This little bit of service has made me a huge fan. I now know where I will be getting all my auto parts.

Nice staff, easier to find things with the new layout.