Sleep Number

From start to finish our experience was HORRIBLE. We decided on a bed over the labor day weekend. It took almost two weeks for the bed to be delivered… only to realize that the bed they delivered was not the same bed we chose and paid for in store. The bed they sent was thee hardest bed I have ever slept on, and no matter how we adjusted the number, it didn’t help. If we adjusted down it did not get softer, we just ended up sleeping in a hole… not to mention the center of the bed feels like a concrete separator. We tried calling customer service and they kept saying it was the same bed. We drove back to the store to lay on the beds, trust me, we paid for the limited edition, and received the basic model. It has been two weeks since telling them that we want them to come and pick the bed up, and we still have no date for pick-up…not to mention that you pay an arm and a leg for delivery and pick up. On top of it all, we found out that the complementary pillows that we received were not complementary… and guess what? we can’t return them!!! If you are considering a sleep number bed, don’t. Worst decision ever…

I already have a sleep number bed, but I came in to see what kind of new stuff they’ve come out with! The employees are really nice & they have good bed demos to play with! I’m glad they have a store so close now!
When I need a new bed, I won’t have to drive very far!