Bob was absolutely amazing! I called him on a Sunday morning at 8:30 am after a Saturday night mishap with red wine on a brand-new wall-to-wall white carpet. I left a message and he returned my call within 10 minutes. He agreed to come out, take a look at the stain, and try to get it out. He arrived exactly when he said he would, discussed with me his plan to remove the stain, and got to work. In about 20 minutes, you could not even tell that anything had happened the night before! The stain was completely gone, the carpet looked as good, if not better, than it did before, and he charged us a reasonable price. We knew the stain needed to be addressed as soon as possible, and Bob came through in our time of need! Thank you, Bob, for your hard work and flexibility! I highly recommend him to everyone. If you need a good carpet cleaner in the shore area, Bob is your man.