Avalon Flooring

This spring I ordered a carpet from the Avalon store in Brick, NJ. I was able to take advantage of a sale, but the store would have to delay installation until the room had been repainted. No problem! The store held the carpet until we were ready and installed the carpet quickly in time for our home nuptials.
We were disappointed with some of the installation and twice had the installer return for adjustments. All was to our complete satisfaction! The carpeting was perfect in time for our wedding! The room was a showpiece.
Avalon stands behind their warrantee and will follow-​up to correct any problems. All communication was pleasant and reassuring. I will use them again.

We’ve used Avalon flooring for years, with great results every time.
In 2005 we remodeled our downstairs, using tile from Avalon in the redone kitchen, entryway and a completely new sunroom addition. It was a quality choice and held up beautifully.
Then after hurricane Sandy flooded our downstairs, we replaced all the carpeting with new hardwood floors from Avalon. (The tile we had installed was still in pristine condition!) We also purchased new tile for the downstairs bathroom and shower, which turned it into a spa-​like escape.
Now that we’re elevating our house and must replace flooring once again, obviously we’re using Avalon. There are lots of options to pick from and it was easy to find just what we needed that’s stylish and modern and will also match with our existing finishes. It’s a great experience shopping here. We’ve had great results and friendly competent service every time we’ve been here, and I can’t wait to see what the new flooring will look like once it’s installed.

This is to rate 5 stars for the Brick Store. I had vinyl tile installed in my kitchen, laundry room, and foyer. Also, had carpet installed in my living room and hallway. The sales rep Katha was excellent, she was very knowledgeable and very helpful. The installers were great. No over measurement. I had Mohawk smart strand installed and I love it, it’s so soft. I had a small issue with installation but was resolved immediately. I would recommend this store. So far so good.
Howell, NJ

Terrible company. I had the floor replaced in the laundry/​mud room in my mother’s house. They told her the cheaper model laminate wasn’t able to be put down, and sold her a floor that was almost twice as much. It hasn’t even been put down and it’s lifting and rotting the subfloor. They’re saying there’s been standing water on the floor and there hasn’t been. Now they’re forcing her to make a claim on her house insurance because they say they have to reinstall the entire floor again.
Nothing but con artists. Never again.

Beware of the amount of flooring or carpeting that is ordered. They OVER measure, so you have to pay more. Also they do not order the correct product. Make sure you see what is ordered from the manufacturer before its sent to you, cause if its wrong, you will then have to wait another 4 to 6 weeks for the proper flooring to be ordered. The installer guys are awesome, it’s the Instore staff that needs proper training. I have family back in Jersey, who have been dealing with this place, that’s why the review.