SpringHill Suites St. Louis Airport/Earth City

My second stay at this marriott Springfield Suites. The rooms are very quiet and the breakfast is very good. There are ample snacks for purchase in the lobby including healthy choices for vegetarians and GF folks. The front desk staff were awesome: Tina and Jose. .
My suggestions for improvement would be a complimentary bottle of water in the room and also to have lotion in the toiletry offerings.

I like staying at the Springhill Suites because they’re a touch nice than other hotels. This one isn’t as nice as others in this chain. Service and the people were very friendly and welcoming, just thought the hotel could be nicer. The location is about off the freeway as well. I’d stay here again…

UPDATE: I caught a foot fungus from a disabled room. Not scabies. The type of fungus that is blistery and has pus. So from the walk in shower. And, needs massive doses of clotrimazole. Great.
Stayed here 1.5 weeks.
Hotel pool is filthier than my bathtub water when I’m done soaking. Gross. No outdoor pool either. So no way to cool down. Don’t go in the front of the «Suites» either — what a strong smell of steer manure!!! Ew!
The light over the headboard flickers, its florescent so yes, I have a headache.
First room they put me in had a dog snoring next door. So I get the handicapped accessible room as its the last room. Yay.
So not worth the money here, but there are a lot of peeps in town for business.
I’m a premier member of Marriott (220K pts). Way more expensive than it should be.
Who goes to St. Louis for «vacation»? This is an airport/​business hotel. You want a nice hotel go next door to the other Marriott, same price and they just had an upgrade.

Lovely hotel! Comfortable bed, large suite. This place is great! There was a problem with my prepaid Expedia reservation. Front desk staff Walter went out of his way to fix this situation. Thank you Walter! All staff were helpful and professional. This place is a great deal. Thanks everyone.

I love this place! Super friendly employees, amazing customer service. Clean modern beautiful rooms. Great breakfast… oatmeal, eggs, bacon, potatoes, fruit, yogurt. I highly recommend this place!

Kind of tucked away but not far from the airport. They have spacious rooms, a fridge and micro and a well stocked store. I was most impressed with the alcohol selection they had. There were mini liquor and wine bottles and a variety of fancy beer.
The staff was friendly here and they had a good breakfast spread too.

My wife did some research for hotels online before our weekend trip to St. Louis. She booked us a room here. From online reviews and photos, she thought this place looked the best and had good rates for a night.
She did a great job. The staff was friendly, the room and the entire area was clean, and the free breakfast was great!
Next time we come to St. Louis, I would not mind staying at this hotel again!

This was a lovely hotel find. I am an elite member of Marriott, so I do seek out their properties. This one was a great location for the business trip. If you are going to St Louis for a vacation, this location is not good for that. However, it is right off major highways, so it was easy to get to downtown.
The staff was quite friendly and housekeeping did a good job. The room was everything I expected and was very comfortable.
I take off one star because of a few small things. 1) The pillows were not standard Marriott and were lumpy uncomfortable things (I always get feather-​free due to allergies), 2) The couch was rather uncomfortable to sit in, so I’d hope to never have to use the pull-​out to sleep on, and 3) The TV’s HDMI outlets have the sound turned off, so if you bring a laptop to stream movies through the TV, it does not transfer the sound. I hate it when they do that!
The water pressure was good, though it took quite a long while for the hot water to come up, so turn the water on and go do something else for a few minutes or you’ll end up taking a very cold shower.
The wireless internet was pretty good. not great, but pretty good. I was able to stream movies if I decreased the quality a little bit. This hotel does not have the «upgraded internet» for purchase (free for Gold/​Platinum elite).
Otherwise, it was a lovely stay! They have a decent little market next to the front desk, as most Marriott properties do, but this one has a few more «real food» options if you get in late and just don’t feel like going out.
A note to the person who says they don’t inform you of a hold placed on debit cards when you check in — this is standard practice at hotels, and I did notice that Marriott properties, and this hotel in particular I did see it, have a sign prominent on the front desk that informs you of this. I do acknowledge it would have been nice for the desk agent to point it out, but they do keep a sign up.

After sleeping on an exceptionally uncomfortable bed during our last vacation, we had decided to spend a little bit more for some added luxuries during our trip to St. Louis. Therefore, we decided to give this Springhill Suites a try. We are certainly glad we did.
The individual who checked us in was exceptionally friendly and the check-​in process was very smooth. We walk up to our room and it is very clean, and the bed was VERY comfortable. We were already very pleased.
While bringing our bags up, my girlfriend had unfortunately fallen on the curb and scraped her knee. The individual at the desk was very helpful with first aid materials, and later asked if her knee was doing alright. Bonus points on the service.
We also enjoyed their complimentary breakfast both mornings. They had a waffle maker, oatmeal, yogurt, eggs, sausage, milk, juice, and more. All of which was very good. And if you think about it, the value of a breakfast like this at a local restaurant with tax, tip, and everything would cost $ 25-​$ 35 for two, so the additional cost of the hotel isn’t as significant as one would think.
The only downsides to this establishment are that the pool is very tiny (definitely no swimming if you’re an adult), the whole lobby smells of chlorine from said pool, and housekeeping doesn’t quite understand «do not disturb»; we had two separate incidents of this. Also, it’s 30 minutes away from downtown St. Louis, so that’s something to consider if you’re coming here for that purpose.
All in all, I would strongly recommend this Springhill Suites, as well as the Springhill Suites brand, to anyone.

This place was great, but a little overpriced, in my book. I always appreciate a place with a microwave and fridge, but considering the Motel 6 was $ 35, paying an extra fifty bucks a night for it seems a bit exorbitant. I fired up my «White Noise» app and slept like a baby after waking up to every little noise the first two nights.
The room was clean and fairly quiet… housekeeping could be heard in the hall really early and there was no «Do Not Disturb» sign for the door, so I wasn’t sure if they were going to try to come on in??? They never did, but it kept me from falling back asleep!
I took away a star for the fact that they put $ 20 a night on «hold» in your bank account in case you order movies or whatever… that equaled $ 60 in «pending» charges in my bank account that made me overdraft. No one ever told me that this was going to happen and by the time I called down to the front desk about it, it was too late. FYI… it takes the money a couple of days after your check out to become available again.

My car was vandalized and many items taken from. Marriott only called the police on my behalf. Marriott failed to provide a safe environment for me and their guests. There were no cameras or security. The staff and management after the incident were less than helpful telling me everything would be handled by the corporate claims department. To add insult to this matter I was charged for my stay. Marriott denied the claim, which was within their legal right not accepting responsibility for this event. Based upon the very poor handling of this matter I will not be staying at this or any Marriott property again.

Big reason I stay here is because its close to the airport and they have a free shuttle service. Another reason to stay is they have a park and fly deal. FYI it’s also a police substation so, u can ease ur mind a little. It’s a very safe area, far from everything! I would really only stay here the night b4 an early flight or if I get in late and don’t want to drive the 2.5 hrs to get home. I would NOT recommend this place for vacationers 2 STL! it’s a commercial business area with no sights or restaurants. Unless u don’t mind some driving around.
Besides all that
Service 3.5 of 5
Breakfast 2.5 of 5 (Marriott standard is up to par regarding what they have but never seems fresh and always lacking on keeping up with stocking)
Rooms 4 of 5 clean fresh never a problem, but yes they are NOT enclosed suites! Usually u never get an enclosed suite unless u pay some good $$.

If it wasn’t for the really awkward location, this place would have gotten 5 stars. It is a very nice hotel but there is nothing nearby and kind of difficult to get to if you do not know where you are going.
This is a fairly new hotel and the rooms are modern and large. Flat screen TV’s, ;arge work desk and a sectional sofa in every room. All for a decent price.

I don’t think I have tried SpringHill yet, despite Marriott princess status and lots of time in Residence Inns. Pleasantly surprised! Check in was super efficient, and the room is kinda chic… updated everything, wet bar area with a little sink and coffee maker, sectional sofa, comfy bed, and the best bathroom mirror I have ever seen in a hotel — round with lighting all the way around. The gym had 3 machines and a nice set of dumbbells, and floorspace in which I tortured two colleagues with Tabatas (look it up); the pool was next door too. Free internet, decent breakfast, great location near the airport and major businesses — what’s not to like?

I was pumped to find this hotel for $ 112 a night. I typically stay in Fairfields when I visit St. Louis and I find SpringHill Suites much more comfortable. I haven’t stayed in many SpringHill Suites besides this one so I can’t really compare this to others like it. I can tell you that the rooms have a much larger desk than most hotels as well as a sectional couch and a wet bar area with a fridge and microwave. The television is positioned so that you can watch TV from bed or from the couch. I also like the glass shower. Overall, they do a nice job of making the room layout comfortable so that when you are on the road for a few nights in a row you can settle in a bit easier than in your typical hotel room.
They do serve a nice continental breakfast though nothing special. The workout facility here is above average for hotels in this price range. There are three nice treadmills, an eliptical and a bike as well as free weights. Bring your headphones down with you because you can watch TV while you workout on the machines but you need headphones to get any volume.
The location isn’t all that great. There’s really nothing around it besides other hotels and corporate offices. I was hoping to run outside but am not sure where I would go.
If you’re a Marriott reward member, you should know that you will earn as many points at a SpringHill suite as you will at any other Marriott hotel. This is nice because you earn half the points at Residence Inn and TownePlace Suites because they are ‘extended stay’ hotels.

My experience here last night was fine… even though the power in the area failed between 10pm and 11pm!
The style of the place is very Crate and Barrel-​ish, save for the standard glass tumblers you find in hotels everywhere.
The location is also far enough off the highway to offer some quiet.
The airport is 5 miles away… so if they can the an airport location… well…
And, having stayed all over this area, at $ 100 you can’t do better. Sorry. This is as good as it gets for $ 100. Some people just don’t get out too often and then expect way too much? Pesky leisure travelers!!! :)

When we arrived at SpringHill, the fella who’d been watching TV on a couch in the lounge (in like a polo and khakis?) popped over behind the front desk and spouted, «What’s going on, man?» to my husband and me.
Phil: «Uhm, I’m checking in?»
The trouble was we were sharing a suite with my brother– and sister-​in-​law, but our flight had arrived first. Unfortunately, our names had not been added to the reservation, so technically we shouldn’t have been let in. But the brothers do share the same last name. As we were explaining this, the very cavalier front-​desk dude beckoned over a young woman in a suit, presumably someone with more authority and said to us, «Woah, now tell her what the deal is again.» We explained again. But he interjected with, «HOW many people exactly do you have staying in there?» — which had already been explained in our multiple re-​tellings — «Four.» Scoff. «You realize it’s a one bedroom?!» «But there’s a pull-​out couch. And it’s 11pm and we’re just here for tonight.» And moreover, WHY do I have to explain myself to YOU — FIVE times??! We then had to explain to the guy what we would do when the other couple arrived. (Let them in, of course.)
Anyway this finally did lead to us getting room keys, which I realize is against policy and they told us this, and I appreciate the exception being made. But it was handled in the most unprofessional manner.
Then, the room. There were food crumbs on the floor in the living room still. There was a HEAPING trash can, full of food waste and all manner of things under the sink. The beds are the sort that don’t have fitted sheets. And as an FYI, the «suite» is more of a studio — a partition separates the bedroom from the living room. Not impressed. Though the bathrooms were a nice size and had modern fixtures.
The buffet breakfast was decent: Belgian waffle maker, hardboiled eggs, yogurt, fruit, pastries, biscuits, and sausage gravy. Some cereals and breads, OJ and pretty good coffee.
I’m told the gym was small but pretty nice. And they do offer an airport shuttle, runs till 10:30, but they were nice enough to pick up our family a little later than that. At $ 100 a night, and not all: that: close to the airport, I think you can do much better.