This guy was a total jerk who did my estimate. He said I had stress cracks in my bumper and when I felt it with my hand I could feel no crack. I asked him about it and he started shaking his head like I had a big fu#$%ng problem and I could tell he was ‘offended’ and I said ‘I don’t mean to doubt you, I just…” he interrupted me and said«but you already are doubting me». I said I wanted the damaged front grill replaced and I could just buff out the scratches in the bumper. He said in an irritated tone, «well if you want to buff out the scratches what do you ened me for?» and said«goodevening sir» and walked out. Holy shit I have never been treated like that in my life. He must have been having a really bad day.
Ramsey B.
Évaluation du lieu : 5 Palos Hills, IL
I’ve had multiple vehicles serviced at MCW for the last 10 years. Often times, it’s the preferred location for fleet vehicles(company vehicles). They have serviced a couple of my personal vehicles as well throughout the years. They always seem to have the best price quotes/estimates. And prior to a full replacement of a part, they have the experience to repair vehicle issues hence saving the customer hundreds of dollars. Yesterday, I picked up my vehicle for a repair which would have cost me $ 700 — $ 800 more had I chosen the body shop affiliated with my current dealership. Lastly, Dan(service manager) does a fine job explaining the repairs required and estimated costs.
Adam D.
Évaluation du lieu : 5 Hickory Hills, IL
Just picked up my car from a pretty major accident and all I can say is I have found my home for repair work. The work was done on time and the quality was better than OEM. I’m am a self admitted annoying customer that calls for updates more than I probably should, but they were more than accommodating with my high maintenance personality. I’m now looking for dents in my other cars to get fixed. Thank you for the excellent service!