Zacatacos

It really was not that bad of food. I ordered the steak burrito and it was tasty enough. Do not get me wrong this is not nearly the best burrito I ever had but it was still pretty damn good. I will return here if need being.

First time at this location and no complaints. Soon after we sat down a waitress came over and greeted us as she gave us menus. Food arrived quick and it was delicious. Steak tacos have Aranchera meat (flank steak) which is super delicious. The Guacamole dip is good. We will definitely return again and again.

My go to place for Mexican food! If I could rate higher than 5 stars, I definitely would! The food is delicious and the atmosphere is great!

This place has amazing steak tacos ! Its all I ever get from here and they never disappoint !

My office is right down the street from these guys, and boy am I lucky. The carbon steak (If i’m spelling that right) is some of the best I’ve had.
Get the Carbon (steak) Quesadilla and you will thank me later.
The negative is the wait time and getting your food out correctly.
Other than that you would be very pleased coming here

I’ve been coming here for a while. I came recently to try the steak burrito here.
The service is pretty good. The staff are quick with the food. They are also very friendly to their customers.
My steak burrito turned out pretty good. There was a lot of steak, and just some cheese. The steak was pretty tasty as well as the cheese.
All in all, great Mexican restaurant. I will come back.

They use good quality meat. Everything else including their service is pretty terrible. They frequently mess up your order. I’ve had a piece of paper in my torta and a fly wrapped with my tacos! Unacceptable for any restaurant! They also charge you for limes with your tacos and they don’t have cilantro? What kind of Mexican food is this?

Wish I could give them zero stars. We’ve given them tons of chances and it never gets better, no more.

My Review For Other Zaca Locations-​Is 4 Stars—
One Of The Best Food Spots Of Chicago. My Opinion.
I Love This Place.
The Steak & Chicken Prepared Here With Various Combos And Dishes Definitely Set Them Far Ahead Of Other «Authentic» Claiming Counterparts. From The Salsa’s To The Entrees I’m Positive You will Be Pleased.—
This Place Actually Handed «Zaca «The Name A Backstep.
It Seriously Was A Problem To Get Corn And Flour Tortillas With My Taco Order. I Offered To Pay Any Difference In Cost Adjustment. This Was Not Happening. When Order Arrived It Was Nothing I Suggested. I Again, Kicking Up The Coolness And Double Checkin My Rudness Pointed Out The Mere Silly Request. Was Told «That’s How We Make Our Tacos” — Yeah, No S#*T,…Can You Add Flour?
BOGUS
I Refused To Even Pay. I Walked Out.
The Only Smudge On The Zaca Franchise
*This Was A Few Years Ago

Solid steak tacos and excellent salsa highlights this location. There are better ones in the city and the drive thru wait can be a bit long, but overall I would return.

Okay so I felt the need to write a review after I seen all the bad or low star reviews on here but still tried it out today anyways. Came in not knowing what to expect since we are new to the neighborhood. I ordered the enchiladas Rojas (red), which were fantastic and I’m pretty picky. My son and husband ordered the steak tacos and both agreed that they were pretty good!
Most of the reviews said poor service, but we walked in and were greeted right away and serviced by a lovely young lady Jennifer who was attentive our whole visit. She was actually very sweet and checked on us quite frequently. We will be coming back here most definitely.

5 stars for the food, zero stars for the service. The waitress acted weird and was not friendly at all. I am a very patient guy and can deal with crappy service, however, this waitress was acting weird borderline rude. What i hated the most was having to leave a hefty tip for someone who just brought our food to us, and did not do anything ti make my party feel welcomed. Next time, i will carry out.

This place has gotten gradually worse. Not only was my order incorrect, the steak was dry & hard from apparently sitting on the grill for some time. This place is conveniently located blocks from my home. I’ve ordered from, eaten many times from their Pulaski location without any issues. After this last experience, this place will only be an unpleasant memory.

Ordered for pickup. Received my food, but was missing a set of tacos and they also put the wrong toppings on the tacos. I will be purchasing my tacos at MACHO TACO from now on. Customer service is eh. Tips to Zacatacos: ASSURE THE ORDERS ARE CORRECT and BE NICE TO YOUR CUSTOMER. HUNGRY PEOPLE ARE NOT GOING TO PUT UP WITH SEVERAL DISCREPANCIES. Wouldn’t be surprised, or mad, if this location closed down.

Came here today for the first time. I have never been to zacatacos in my life … as soon as you go in you get a headache from the very loud music! ! We ordered to go so we waited the usual time. We live close by and the food was cold. The burrito we ordered was very cold and the meat were cut in huge chunks not small pieces. He could not even finish it. We have been to other places that are a far distance and our food is always hot. As for me I ordered a taco salad because i have never been to this place and I had my doubts. Soooo we will not be returning to this restaurant.

Unless you have a ridiculous amount of time to spare and aren’t hungry (but then why would you be there in the first place right?) do not come to this location. I dined in with 5 other people so I figured «it’s ok, it’s a lot of us» but NO. If the food was taking long, the servers could have been more attentive and refilled our drinks and chips. But they wouldn’t. I had to flag them down and ask them for refills.
After having waited AT LEAST an hour if not more, our food was brought out to us and tasted great. It was what we expected. (We are from Cicero and have dined at their Cicero and Berwyn location many times) The only negative thing about it was that my husband was ripped off the amount of meat in his torta. It was mostly bread!
Everyone in the restaurant seemed to be frustrated and annoyed with the slow service. I WON’T be going back here ever.

As soon as you walk in there is a sign to seat yourself, but then there’s also a line of people ordering food. So it’s a little confusing as to what your suppose to do. Order then sit? No, sit and they’ll take your order. They need a sign saying take out only so you don’t waste your time.
Also this location took a really long time to bring out two tacos.
Aside from that Zaco tacos is still my favorite taco spot. Not too sure about this location though.

I go there every weds for food since the kids and hubby seem to love it there. The last three times they’ve messed up my order. I’m spending $ 40-​$ 50 each visit, the least you can do is get the order right. The food and service is horroble.
Update 3÷25÷15− went back because the hubby loves anything Mexican food even if dog food tasted better and I ordered the Carne asada. WORST ever. Strips of leather would’ve tasted better. Tasted like the meat was over cooked and was sitting out since morning! Not even gonna call to complain. I’m simply not taking my business back there. And sure as heck won’t be giving money to hubby to go there either. Your food sucks zacatacos.

Really good steak tacos at lunch. Dined in. Fresh chips and salsa. Warning: red and green salsa both pack heat!

I decided to give this place another chance. I was here when they first opened several years back, and just though ‘meh’, not memorable, and remember the take-​out service taking forever. Fast forward a few years, and we were driving by, so we stopped in.
We ended up trying the pork tacos (amazing), nachos (not a good option for take-​out), and a chicken burrito dinner. The pork tacos were the star of the show and the green salsa was a nice compliment. The pork was tender and flavorful. The nachos were a huge portion, but ended up turning soggy on the 5 minute ride home. We’d only get them again if we were eating in. Chicken burrito dinner was average, and we did not care for the rice/​beans that came with it.
It was fairly busy and service was fast and friendly. We were in and out in less than 10 minutes and the food was made fresh and hot and a good price for the quality and quantity. We will be back for sure — probably just do takeout.