I used to shop in this store about a year ago. I swore to never shop there again due to consistent, unpleasent experiences. I was sold products that never worked and the people there were always nasty. I started to shop online instead to prevent dealing with any pushy salesmen since GNC is a sales-driven environment. Recently, a gentlemen who goes to my gym told me there was new management and convinced me to give it another shot. I went to the store the other day for protein and the store has completely changed since my last visit. I was never able to find products I wanted and the store never seemed to be maintained. The store looked completely clean and organized, much different then my past experiences. The customer service well exceeded my expectations. The person working in the store’s name was Matt. He greeted me as the new store manager. He was extremely helpful in assisting me and made me feel comfortable to be in the store. There was a blond hair male in the store working as well who was very polite. Matt displayed great customer service, willing to educate me on proper supplements to help me reach my goals. He even gave me his personal email address, insisting to keep him up-to-date on my progress. He was genuine and they definitely won me back as a customer with GNC. My results have been great thus far and will dedinitely return. I recommend others in the area to shop at this location If they want what they actually need!