G2K Games

Took a box of games etc. To trade in Dec 21, 2015. Ryne was the employee that handles my transactions. I received $ 130 or so and then purchased a ps3 controller brand new and a new cable for it. I used the store credit gift card. He swiped my card asked if I wanted a bag I said no I will use my box of trade stuff he handed me the items and card back, I truly don’t remember seeing a receipt, that day. My kids open it 4 days later at Christmas and I took it to open and charge, the seal was open??? Supposed to be NEW? Took the controller out and its sticky dirty a scratched up and it doesn’t even work!!! They. Ripped my kids off. Selling used non– working controller for $ 54.99 plus tax as a brand new controller. Took it back with the store card I bought it with… B/​c I have no receipt. Ryne remembers me buying it and that I said no bag, but he refuses to exchange it b/​c he says I have you a receipt… I disagree but anyway you sold me the thing. You really going to not make this right, They basically stole $ 60 worth of Christmas right out from under my tree… My kids are really sad and now I have to come up with $ 60 and buy it for a second time. I reported them to the Federal Trade Commision and have several others I’m going to report them for deceptive business practice, I emailed corporate and if I don’t get a New controller from them I’m going to continue my complaints and reviews so this doesn’t ruin another kids holiday, birthday, any day. Beware shoppers, that arebselling used broken items as new and that is fraud and against federal law. I will remove if they make it right.