Gil’s Television & Appliances

They really came through for me on short notice. Delivered and installed a new dryer. Christine was a great help and the price was good. Highly recommended!

Our new Bosch range purchased at Gil’s had several issues. The stainless cook top scorched the first time I turned on the gas burner, the warming drawer would lock and stay closed, the sides of the range were flimsy and loose, and when the oven door was opened, it would leave a gash in the metal where the door met the oven. Bosch would not replace the range, but Gil’s took it upon themselves to replace the range with a new one. Patty was understanding and great to work with. So happy with the customer service here, the likes of which one just can’t expect anymore.

3^rd generation of using Gil’s for our appliance purchasing! Love the fact they have not lost the personal touch much lacking in the world today. Totally looking forward to outfitting our dream home in the next year with more thoughtful purchases from Lisa and Gail. They think your purchases through with you, not trying to push the most expensive but fitting your budget and needs along with style and sensibility. Highly recommend Gil’s!

Living through a kitchen renovation project is stressful; buying appliances from Gil’s is the EASY part. I found the owners, Lisa and Gail, to be very knowledgeable, friendly and efficient. They made great suggestions at very competitive pricing and they continue to offer great service. –Amy Fuller

I wish I could give this store zero stars. We recently purchased an entire kitchen’s worth of Electrolux appliances from Gil’s for $ 14,000. We ordered the appliances over the phone because the store is quite a distance from our house. We asked the salesperson, Patty, if it was okay to order on the phone and she said «absolutely». One of the items we ordered was a hood for over the range. I asked Patty for a chimney style hood and she recommended one to us which we purchased. We had the hood installed and removed the protective film and discovered that the hood was a completely different color than all of the other appliances that they sold to us. When we asked the store to make it right and replace the hood with a properly matching hood they refused. They first attempted to blame the hood manufacturer. When that didn’t work they tried to blame us for installing it when it was a different color. We pointed out that the white protective film on the hood couldn’t be removed until after installation per the manufacturers instructions. They still refused to fix the problem and now claimed that the hood does match the appliances. I asked that the owner, Gail, come to my house to see that it doesn’t match and she accused said no because she was going on vacation and that I had ruined it for her and hung up on me! Do yourself a favor — go to Wickford Appliance and stay away from Gil’s at all costs! They are absolutely horrible!

No more shopping for appliances at big box stores for us! This is a great place – terrific selection of appliances on display, very knowledgeable employees, really good prices. My only regret: that it took us so long to get around to visiting Gil’s.

I went to this place after going to a few appliance chain stores… All other stores kept giving me conflicting information about what I needed to do with my stove and refrigerator areas. I had an old stove and refrigerator that I wanted to replace, but wasn’t sure how.
Every employee at Gil’s was very friendly and helpful. I went there a few times in the early stages just to get advice on what I should do… They were spot on with what I needed and once I knew what I had to do, they pointed me in the right direction for both appliances. I even bought a stove hood there, and they recommended two names of people to come install the hood and stove, which turned out to be great recommendations!
Now we have a great stove (and hood above it) with a great refrigerator. I know exactly where to go next time I need to buy a major appliance.