Meenan

their driver was so wasted he came and filled our tank up, when we weren’t even customer for well over 10 years, then meenan tried to strong arm us into paying for the load, told them to come and suck it out, never ordered and not paying (state law forbids recapture of despensed oil) so they were out the load, it turns out there was so much gunk in that load i still had to have my tank flushed because it gummed up everything in our system, i firmly believe their tank farm is rusty internally and this is why this stuff happens constantly, stay away fro meenan and sister company petro in southampton pa, both owned by star oil out of canada, boo on you !

I’m a transplant from Maine and I’m not a fan of PA but this company has nothing but compliments coming from me. Yeah I’m aware I could probably get my oil for a little cheaper but they always come when I need service on my oil burner which is at least once a year and I have the platinum plan so I get all my service for free. The drivers always check to make sure the dogs are in before opening my gate which is VERY important and yesterday they delieverd and the driver took the time to come up to the door again and tell me he thought the vine growing on my fence was poison sumac and even gave me some pointers on how to get rid of it, which I thought was very nice. I had no idea. My husband is always the one that has called customer service and paid the bills but he rants about how great they are and how he wishes we could take them back to Maine when we move. Thanks Meenan.

SCAM, said simply.
Each year they are supposed to service the heating unit.
Each year they have a new reason not to. They continually refuse to fulfill the contract. Drivers are inept, lazy, disrespectful, old, out of shape and avoid work at all costs. Phone operators have the job of defending the drivers. Expensive oil. The only thing missing is a kick in the balls.
AVOID this filthy mess of a company.

Ever hear the saying, «You can lead a horse to water, but you can’t make them drink»?
Not one person in our neighborhood has gas! We depend on oil to heat our homes. Now we all know what the price of oil is and has been in the past few years, better off to have gas, it’s much cheaper to have the refined product believe it or not. I still mutter at the pumps when filling my car, but I mutter so much more when I get my oil bill.
For years we have used Meenan Oil and we agreed year after year on their platinum agreement for servicing our grandfather oil burner, until we decided to put grandad to rest three years ago and buy a brand new furnace.
For all those years we locked into separate oil agreements for oil pricing and another for servicing. This can be done two ways, either lock in at a fixed price for a year or lock into a ceiling priced agreement which fluctuates and of course is a gamble. I always fixed myself before but in recent years I fluctuate.
Since we stopped using the platinum agreement to service our brand new furnace I wanted to shop around for my oil deliveries and Meenan just could not get that through their head! Recently Meenan delivered at the tune of $ 3.399 per gallon when I had called other oil companies that would deliver it for $ 2.899 per gallon.
I was livid! I’ve asked them for three years to stop delivering oil to my home and to allow me to shop around. Each year they give me a huge discount when I call in all upset, like «how could you?»
Each year I cave in to those then offered discounts after getting myself all wound up. What deep down gets to me every time is the fact that they are there ²⁴⁄₇ and if I ever needed service they will be right here to keep me warm. Plus they’ll spend all the time I want to discount my bill and make me happy! But why oh why should I have to go through this?
I just want to go back to the good old days with Meenan, when I did not cringe after seeing that oil bill in my mailbox. Stop over charging good loyal customers and putting them in a tiz when you know you will soften those blows eventually.