Office Depot

I have shopped at this store many times but only when I can’t find something elsewhere or need it in a hurry. Like an office chair. I went in yesterday cause I’m a big guy and need a big chair. I was pretty underwhelmed at having to beg for help, but at least I got it then. The phone was ringing off the wall and at least five employees DIDN’T ANSWER. I mean, really? Do you not need business? So i ask for the chair to be assembled and go back today to pick it up. Everybody is wearing these little intercom mouthpieces like they work for the Secret Service or something, and they are all mumbling back and forth to each other. You get UNDIVIDED ATTENTION from NOBODY. News, guys and gals, multitasking is often nontasking! I know people get busy (although there weren’t that many people in the store that I saw), but it would be nice to feel like your patronage is valued. I don’t get that here and never have. They make you feel like they are doing you a favor waiting on you — and a couple of other people at the same time. Feh.

I enter the large store and its clean and organized. I go to the business service desk to get some items scanned. There is one employee behind the counter of this huge service area and he is on the phone with a customer as another person waits to even be acknowledged let alone helped. So there I’am waiting in line which is not my biggest complaint as I know places get busy. What bothered me was that the store manager came to the area and looked at the line of customers waiting and instead of helping customers she began chatting it up with a customer as another employee stood around doing nothing… this feels as if I’m in Walmart. Another person waiting in line looked towards the managers direction the same time I did in amazement that she just ignored a bunch of customers waiting to be helped. I was also surprised to hear the employee behind the desk bad mouth a customer once he was off the phone saying «she doesn’t have a clue», very unprofessional in my opinion.

Called them up for a specific item, they were helpful and I was in and out in minutes and back on my road trip.