Bob Evans Restaurant

What is the point in ordering ahead? Called, placed the order, pulled up to the «Curbside Carry Out» Call Upon Arrival … I make he call, and the guy answers the phone — actually laughs and says you’ll have to wait another 15 – 20 minutes before I’m coming out there… you 7 orders ahead of you. Seriously???

This Bob Evans is awful. The service is terrible. The floor and booths were littered with crumbs. Please don’t waste your money.

My wife and I went there today for breakfast /​lunch. Good food but terrible customer service and filthy floors and tables which we told the manager about and he said he would have to slap somebody. Never said thanks for bringing it to my attention or sorry. Would absolutely, definitely never go here again. Hope they leave and make it into a Wendy’s or whatever.

This Bob Evans is terrible. Experienced awful service on all occasions I’ve been there and the food was sub par. I’ve even ordered take out twice and had a bad experiences both times on quality of food, small portion sizes, cold when you get it and it’s never done on time. This place is borderline a joke. You’re better off going somewhere nearby.

Took my daughter’s here for a Valentines Day breakfast. We were greeted by the hostess who offered my girls fun straws. We were seated in the resturant. We sat and watched numerous tables cleared and set around us. After 20 minutes of waiting for any acknowledgment of our presence (there were 5 of us), we unfortunately had to leave.

This is an excellent Bob Evans. A new design, ALWAYS clean. Food is always excellent and all the staff are friendly, warm, and accommodating. The manager is very friendly and Brittany especially is an excellent server.

Fantastic customer service. Very friendly staff! The only complaint I have is the hash browns tasted freezer burned. Neither my sister or myself could eat them. Everything else was good.

Half of my food was cold. My server was nice, but she wasn’t very accessible. I could be that she has a lot of tables, but she didn’t really seem to be running around frantically. All in all I was disappointed with the quality of my meal and lack of service.

This is a great restaurant addition to Broadview Heights. I especially enjoy the high quality take-​out option for me and my husband. Delicious food and lots of it for your $. Beats fast food always! The staff is very kind and helpful. I recommend the slow roasted pot roast over mashed potatoes — wonderful, delicious and satisfying comfort food!

We realize this location is new, but the food or service is not up to the Bob Evans standards we’ve come to know.

Met my sister at this location for lunch yesterday. The staff was very friendly, the bathrooms were clean and the cranberry salad was fabulous. We enjoyed ourselves and we will be back again soon! Thank you Bob Evans! Two thumbs up!

Yes, its a chain and I never review chains, but you know, I really enjoyed my visit here yesterday. This place just opened up earlier this month and it was humming along nicely. Staff were quick, polite and enthusiastic. Décor was very modern– I was surprised, and yet still very «Bob Evans’ish». I got the three piece «Broasted chicken» meal and it was very tasty. Like good fried chicken. I wonder if it is any healthier than typical deep fried chicken. The combo including side salad, mashed potatoes, unlimited (and tasty!) biscuits and small fudge sundae was $ 9.99, and with a coupon, it was $ 5 w/​drinks and another entrée order. Quite a decent deal for that much food. We purchased some tasty baked goods to bring home and they were good too.
Generally, we try to frequent locally owned restaurants and not chains, but you know what? I think that I’ll be coming back occasionally. Wish that there was a connected traffic light to help you turn left when you are exiting.
Hope this place does well– especially with Chipotle opening up next door!

Great job tonight. Great service and food and we appreciate your taking the time to help the community with your fundraiser. Keep it up!