Hairy Beast Dog & Cat Grooming

Walking into the place it smelled like poop! I should have never left my cats with them. I had a bad feeling about it. Though I’ve read good reviews, which I’m guessing it’s fake reviews. If I saw the bad reviews before I would have never gone. One cat came home smelling like smoke and looked like a blind person cut his hair. It was all over the place and uneven and his front two legs were skipped completely. He had brown streaks across his face and Everytime I asked what was on his face, I was ignored. My other cat came home smelling like urine. His back two legs were yellow. His fur is white back there. It looked disgusting! My cat who loves to be held and has never hissed before… started to hiss when I picked him up. I’m worried he wasn’t handles very well and is traumatized by the experience. My other cat stayed loving. Never going there again!!!

WORST SERVICE HANDS DOWN!!! IF YOU CARE ABOUT YOUR PET BEWARE!!!
CHECK OUT ALL THEIR FAKE FILTERED REVIEWS TOO!!! NICEEEEE…
WE ALSO REPORTED THIS PLACE FOR ANIMAL CRUELTY.
We took our cat here, they said to drop him off before 10:30am. which we did. They stated he would be ready at 5:45pm. They placed him in his carrier upon arrival. When I got home, his back legs and tail where covered in dried pee. He had pee’ed all over himself! My husband calls there as soon as we got him home and noticed it. He gets the answering machine, as they were closed, so he had to get him in the shower to wash him! This is what we pay $ 55 for??? To have to bathe him again after we just had him groomed? They offered to do the bath again if we brought him back up there! UMMM NO! Lets stress the guy out more, and no we already bathed him! The manger did call after it was too late, we already had him in the shower bathing him, so he had the owner call him directly. The owner is HORRIBLE! I am surprised this place is still open!
The owner stated we should go somewhere else, we asked to be refunded ½ (as we felt this was a fair option even the stress this put on our cat) and she said no! She was rude and unprofessional! The sales manger states this place doesn’t have liter boxes! So how horrible is that, so the poor guy held it as long as he could then wets himself!!! UNBELIEVABLE! Not to mention he sat at the water bowl for 10 minutes drinking when he got home, so I assume they gave him no water either. To me, this place sounds like a great place to get a pet tortured! I WILL NOT STEP FOOT IN THIS PLACE! I highly stand behind my review as my pets are my kids! This place is like dropping your kid off to a daycare with no diapers and no milk! The owner doesn’t understand the concept of customer service and treated us with disrespect! Going to stick with our prior groomer, thought trying this place since they were a few bucks cheaper would be better option with it being closer, but HECK NO!
STAY FAR AWAY!!!