After shopping at Rec Direct I would highly recommend them because the prices they offer are so much less than the so called competitions 50 to 80% off sales they advertise. It’s never what you think it is. There’s no need for haggling because if you have been anywhere else and shopped at all you can plainly see with their straight forward pricing the competition doesn’t stand a chance. The way that Rec Direct has their business model set up I could see how they were able to reduce their cost and save me so much money. Rec Direct is set up almost like an exclusive club in a matter of speaking. You have to have an invite to come in and see their products because it’s by appointment only. By the way it’s not hard to get an invite you just have to call to set up an appointment to come in and see what they have to offer. Now the place is nice but not real glitzy by any means like other hot tub companies trying to impress to buy from them. This is one of the ways they save you so much money. They don’t have a regular retail place of business. It’s a little off the beaten path but well worth the effort My wife and I had been shopping for a hot tub for almost 2 years. We had gone to all the different places that claimed they had the best prices. We knew there had to be an alternative business out there that we could get the hot tub we wanted at a fair price. Rec Direct is that place.. Rec Direct has been in business for over 30 years as a manufacturer I would recommend you call for an appointment. You will be glad you did.