Montefiore Medical Center

This hospital does not care whether people live or die. It should be closed. Many of the doctors do not care about human life. Many of the nurses are cruel. The hospital is so dirty. You can die from a secondary infection. The cleaning staff are very caring and help patients and their families often. They often are the only people with heart at the hospital. Doctors, nurses, social workers are the laziest I have ever seen. They cover-​up for each other that is how inadequate they are. New York has many great hospitals. This is one of the worst.

Best hospital ever. They took care of my mom. The ER was packed but all the doctors were great the nurses were efficient and the care was the best ever. They take care of people the way they are supposed to. Doctors and staff are well trained. Excellent

My mom is here currently for surgery. My husband and I flew in from Florida to be with her. We are staying at a hotel that is at walking distance. This hospital is located in a lovely part of the Bronx. It has been a joy walking to it each day. From the pre-​op unit of the OR to the PACU post op recovery unit to the Critical Care unit on the 7^th floor where we are now we have encountered amazing staff members that you can tell really love their jobs and helping others. To name a few of the staff members that I encountered that stand out: Kai at Dr. Choi’s office was so patient and kind while we were coordinating the surgery date and time, Marguerite O’Sullivan in Recovery, was amazing! OR Customer Care Liason Virginia Macklin went the extra mile to help us figure out when my mom’s surgery would be competed even though JAF shift had ended she stayed past her shift to help us out. RN Magdelene on the 7^th Floor was the nurse who received my mom into a regular room after her surgery. She was so pleasant and sweet, RN Julie on the 7^th floor as well was super busy but took her time whenever she was caring for my mom, RN Christine in Critical Care unit on the 7^th floor was so funny and great. She really made us feel comfortable on out last day there when we had to leave out mom in the hospital and fly back home. Phlebotomists Leo and Ms. Graham were also wonderful. Dr’s Choi, Dr. Garfein, Dr. Katz all very knowledgeable, patient and amazing doctors. There were a handful of staff members and one Dr. In particular that had stank attitudes but I’m not going to lower myself by even mentioning them. You know who you are and shame on you. If you don’t have the heart, patience and compassion to deal with the ill and their families you need to quit your day jobs and find something that you really love. I am leaving to go back to Florida today but am leaving confident in that I am leaving my precious mom in very caring and capable hands thanks to all of the wonderful staff members that I encountered and that God out in our paths. Thank you!

Worst hospital experience EVER! Went to take my mother to the emergency room because of severe leg pain and they treated her like crap.
My mother was placed on a wheelchair because of the tremendous pain & was given some pain relieving medicine & discharged. No questions asked.
After the taking the medicines she was still in serious pain & couldn’t even get up from the wheelchair. The doctor in charge Nicole J. Adler had the audacity to tell a nurse to tell her to get up even after it was made pretty clear that she was still in pain and couldn’t.
When it came time for discharge Dr. Adler was rude and in dire need to rush us out the hospital. She was not compassionate and visibly did not care. Terrible patient service, terrible physicians on their phone texting and chatting. Even when several patients wished them a goodnight they vividly ignored them!
If any of you guys get Dr. Adler… AVOID AVOID AVOID! If she does not like her job she should transfer to another hospital. Point blank.

My relative was here for a week on the 3^rd floor blue zone. This place is horrible. The IV machine was blaring for 20 min. before anyone came in to check on it. The patient was put in a chair just to get out of bed for a bit. She was left in it for 3 hour which doesn’t sound so bad but when when your waiting for back surgery and you ask them to get you off your back side for 2 hours. The whole 2 hours in extreme back pain. Did I mention that she has a very serious heart condition heart condition. WOW. They treat you like a sack of potatoes. I wonder if they would treat their own family like that. You would get better treatment if you got sick in a third world country. Have the ambulance drive past this place if you can. I found only 2 employees that seem like they care.

My aunt passed away last Friday, but I want to reiterate that the staff in palliative care including Dr. Fausto, Dr. Fox, all the P.A.s, nurses, and aides were all exceptionally helpful, sympathetic and kind. They helped my aunt maintain her dignity in the greatest possible comfort. Much appreciated.

I could go on for days and maybe I will: being stuck in the «recovery room» due to a lack of beds; the hostility of nurses most of which expected a reward for simply doing their jobs, insisting that they know you’re in need of pain meds but not bringing them on time, expecting you to page if you need something forgetting that you had surgery that prevents clear speech, not monitoring IV machines causing them to beep for at least a half hour before they turned them off; the overall loudness of staff, their defensiveness of their behavior which was not acceptable, allowing other patients to have their entire family stay long past visiting hours that brought in the most foul smelling foods to a person that just endured surgery, and accepting tips from these types of patients. It was unbelievably egregious. I don’t think it’d be stretch to say that if I ate these foods as well and behaved in such a poor fashion that they’d have loved me. The nurses stated that they «had other patients» to which they had to attend. I’m not sure why they felt that doing their job on just an adequate level would have prevented this from being a reality. They choose to only like their type of patients and yet somehow manage to be hostile to the rest. Can’t wait to complete the hospital review when this is all said and done.

I have had the unfortunate plesure of going to the emergency room and staying in the hospital at Montefiore. I have to say although no one wants to go to the hospital they took very good care of me even though i had/​have no real insurance and need cardiology care. From the er staff to the nurses and doctors I couldn’t have been more satisfied with my stay and even those in accounting trying to work ou a workable repayment plan were great.
My father only goes there and so do I

The ER is horrible!
I had to get admitted through the ER and if it wasn’t because the person I was with knew someone I would have waited FOREVER!
This one nurse looked way too glammed out as though she was going to her hs prom. She didn’t do her job well AT ALL! Thank goodness I got to review her at the end of my stay.
Overall my experience with Monte hasn’t been the best, but I know that the ICU is pretty good. Maybe I’m biased, but I hear the nurses their take their job seriously.
If you’re dying and need care IMMEDIATELY get your self out of the Bronx and go to Westchester!

Great hospital.
The Children’s hospital is even better. Patients get flat screen TVs and portable DVD players.
The ER wait is pretty long if it isn’t something critical IMO. The
best ER I have been to is at White Plains hospital. The wait is 15 minutes.