New York Beverage Wholesalers

I called this company a day before and needed a keg to be delivered to our office for a happy hour, I spoke with Lew. They didn’t have the beer I wanted in stock and he immediately let me know the beers they had in stock to be available for delivery the next day. I quickly sent them the IDs and credit card information and placed the order. To my surprise the keg was delivered the next day even EARLIER than I had anticipated!
Very happy with this company, very fast order placement and very fast shipping. Great customer service! A+!

If I could give this place zero stars, I would. Even though it’s not part of my job description, last week my boss asked me to call this place and order two kegs for a party that we were having. I’d never ordered a keg before, but I figured, how hard could it be? Well, a lot harder than I thought. A middle aged sounding man answered the phone and was accommodating for about the first 10 seconds of the phone call. When I asked for a keg or blue moon and a keg of Sam Adams for delivery the next day, his first response was a gumbled «I don’t think I have either of those, but I’ll check.» I found it a little gruff, but whatever. So he checked and then came back and started asked me how many taps I needed. I didn’t know so I asked him to check previous orders. He did and figured out that we’d not ordered taps before so he thought we probably had kegorators. I know that we do have kegorators, but before I could say this, he says in a nasty tone of voice «Why don’t you ask your friends how many taps you need and call me back once you’ve figured out what you want!» Then he hung up on me. His tone of voice upset me, because after all, am I not the customer?
So, I call back to finalize the order. Continued nastiness. Really nasty. He yelled at me and hung up the phone again. So, I don’t think we’ll be doing anymore business with this place. It’s unfortunate for them because I work for a company that loves to throw parties and we always have alcohol. I’d only recommend trying to use this place if you’re in the mood to be verbally abused.