Very very shady place. I came here to inquire about the JUMP program when it was the new rave. The sales rep told me a bunch of lies and did some shady stuff behind the scenes. First he said if I bring him 3 lines, he’d get me a 20% discount off my whole bill. This actually turned out to be him submitting me as a Chase employee, which I’m not, and then after 3 months T-Mobile sent me letters requesting proof of employment. After that they just removed the discount and I pretty much got scammed into a bait-n-switch. On top of that, I asked the rep if in a couple of months I hated the service, would I be able to leave or have to pay off the phone? He told me I could just hand the phone in and leave, since there was no contract. This too was a lie. You can only return the phone if you want to upgrade and get a new one, but in order to get out of the contract you have to pay off the whole phone. I wrote to T-Mobile and called a bunch of times, and was pretty much told that I misinterpreted the sales reps information and they never even addressed the discount issue. I got suckered, I get it, but for a global company like T-Mobile to not even look into employee discount fraud, or pretty much not care, well that’s just ridiculous.