US Post Office

Are you kidding me? If I could give them a negative 10 stars, I would. Ridiculous long lines with only 2 windows open, employees talking to each other instead of trying to help customers, employees socializing and then have the worst attitudes for people who have to deal with the public. Nasty set of people they are who act like they are doing you a favor. Don’t ever have a problem and have to call them. They absolutely do not pick the phone up. If I did not have to go there to pick up packages that needed a signature, I would never go there. Whenever I need to go to a post office for any other reason, this branch is avoided at all costs. Now let’s get to the mailman that stole my package. Tracking shows delivered but no delivery and no signature. I had to call Macy’s and thankfully they refunded my card. Tried calling this branch first but of course no one answers the phone no matter what time of day you call them and of course I refuse to go in person just because I do not want to deal with anyone’s nasty attitude. And to think they work for the government. Avoid this place if possible.

This has to be the WORST post office in the ENTIRE Bronx. Apart from being rude, slow as molasses and unprofessional they have 6 windows and you will NEVER find more than two windows open. The line is always out the door (no matter what time of the day) and God help you if you need a pen to write something out! You can’t find one and the staff will ignore you if you ask to borrow one. There are no machines to buy a stamp so if you need a single stamp be prepared to wait a minimum of 25 mins on line! Please avoid at all cost!!!

Just came from the post office line was not too long cause people are at work but there could of been more then one person they had working, not to mention when I paid to mail my package out it was $ 12 & they didn’t even have change so I had to get some, I felt like exploding not to mention everyone’s complaining what a headache.

If I could give negative stars, I would.
This is one of the worst USPS offices there are.
I’ve been put on hold multiple times for over 1 hour.
I used to work for the government, and still, I have never seen an organization with such lack of service and class. Customer service should be the #1 priority, and it is clearly the last. The most unfortunately thing here is that, people still need their mail shipped, and locals will have no choice but to deal with the lowest bitter of service. There has to be a better way. I’d write a letter directly to USPS HQ, but I’ve tried this in the past and there really isn’t a way to get it in front of anyone that cares. I’ve almost lost all hope in the USPS. Shame.

if I could avoid this place I would always low on staff line’s are always long when I’m there I can never get parking staff tends to have an attitude but It’s my local post office don’t think i have much option

The worst service, the worst employees, the nastiest attitudes, and the longest lines. Avoid at all costs

If you want the worst service, worst attitudes, and longest lines (while the mail people are in the back busy talking to each other) then head on over to the Wakefield Branch of the US Post Office. This place is like a fish market, there is NO order. Be prepared to be jumped ahead of in line. Be prepared for blank mindless stares from the workers if you have questions. If you can, use the post office at Gunhill (I’ve been there, much nicer/​more professional!) If you can use one in the City, even better! I don’t usually leave reviews, in fact, this is my first review on Unilocal. But I’ve had it with them! The Wakefield Branch of the USPS is the absolute WORST!!! I can never understand why people who don’t want to deal with people take jobs where they have to (GASP!)…deal with people!!!

The main post office serving the Bronx neighborhood of Wakefield happens to be one of the busiest in the northern part of the borough. Built in a Pre-​War Building, the location is quite large and offers all basic services and products found at other post office. Lines tend to be long on weekends and most customers here utilize it to ship letters and parcels back to Jamaica, Trinidad, and other islands in the West Indies. Make sure to bring a pen on hand as they are either scarce or non-​existent. For those looking for a smaller, quaint and efficient post office, this branch operates a smaller post office at 690 East 241^st Street, which is located outside the East 241^st Street subway station and happens to be the northernmost post office in New York City. This location is located to the right of the former Off Track Betting (OTB) location that once was located at the intersection of East 241^st Street and White Plains Road.