Used to go here all the time, every week for a manicure. All the girls are wonderful except the owner. I was a loyal client of hers for 2 years and had a standing appointment every week. Until April of this year. My family as an Easter present purchased several gift cards for me. All which were logged onto my account in their system. One week I left the gift card home so I asked them to use the gift card on record in my account. The charge was for $ 5.64 on a gift card of $ 50. The front desk person made note and logged it against the card on file. However Margarida came over and started scolding me in front of other customers saying how can she be certain I won’t lie and say I never spent the $ 5.68 and that I was stealing from her. I looked at her and said what are you talking about it is logged into my account… she just kept on yelling at me until I shut her down by saying Enough! And that she would no longer be seeing me again. It is really her loss because she no longer has a $ 250+ a month client. Every single employee called me and apologized for her unstable irrational behavior. All but Margarida. She takes no responsibility for her bizarre crazy antics and hides behind it saying it is a ‘language barrier’ issue. Well when you yell and scream saying a client is stealing from you when she is using a gift card of yours… that’s not a language barrier it is just plain insane. Keep up the good work Margarida I’m sure you will continue to steadily lose clients with that unprofessional irrational behavior.
Susan C.
Évaluation du lieu : 5 Brookfield, CT
This is an amaziing salon with pleasnt staff and a warm atmosphere . The staff are not rushed and the pedicure by Adrianna was pure perfection. A very relaxing experience !
Paul R.
Évaluation du lieu : 5 Danbury, CT
Amazing pedicures! Ask for Grace or Margarida as they are perfectionist in their work. Good massages and skilled hair dressers. This is a salon with meticulous unmatched quality, immaculate beautiful environment with the best equipment and gorgeous hardwood floors. It should be located in an upscale town such as Ridgefield or Westport. The best part, it’s an upscale salon with the competitor affordable prices of the Brookfield/Danbury area. Must make it tough on Margarida, the owner, but she seems to be a person committed to quality and the customer experience more than profit. I wouldn’t feel so safe, healthy and pampered in any other salon, because this one simply raises the bar and the expectations. Love it!