Douglas Auto Body Inc.

like any other car guy as usual our cars are always thought of as being in mint cond well my caddy dts was untill some a young very respectful left hand turning and then at the last min not looking and decided to turn right (after impact he ran to my dooor and asked are you and your wife ok it was my fault and i am very soory what should we do now i said i will call the police he said i will call my mom — lol) well i insisted to the to the kids ins company that the body work be done at DOUGLAS AUTO BODY because i have known of them for over 30 years even when they were connected to the local caddy dealership then LAWRENCE CADDY now ETTLESON CADDY and i have seen work that they have done in the past and it looked great but up to this date never had the need for there service i entrusted my baby to doug and his team from him personally to his receptionist you couldn’t ask for better service (cust or work) and they came through with flying colors — perfect paint match all the damage perfectly repaired any mech issues corrected and as an assoc of mine said that it may even look better than before the fender bender it was like nothing ever happened — in my opinion that if any one has the need for great service and tip top quality body work DOUGLAS AUTO BODY is the place to go. DOUG AND YOUR TEAM PLEASE KEEP DOING WHAT YOU DO SO WELL

This is the ONLY body shop I will EVER go to. Lifetime warranty on all of his work, And Doug wont let the insurance companies push him around and use sub-​par parts. I’ve been doing business with doug for over 10 years, and he’s NEVER disappointed me!

I want to start by saying that I am the kind of woman that always passes the torch to her husband when it comes to auto repairs of any kind. I hate not knowing the basics and feeling like I am going to be totally taken advantage of as a result. Recently though, I was on a time deadline to get some body work done, and my husband’s work schedule did not allow for him to help me out. So I ventured out into the unknown and got several estimates for my body damage.
I went to Douglas first, and in hindsight, I could have saved myself all of the other trips. He was very sensitive to the issue that budget was my number one concern, and he gave me 2 options for each damaged area: a cost-​effective one and a looks-​like-​nothing-​ever-​happened one. He described each repair in a way that made total sense to me, and he gave me estimates based on whatever decisions I made.
The prices were very reasonable, and due to some confusion during the parts ordering process, my new spoiler cost Doug more than expected and arrived unpainted. Instead of charging me more for the part and the painting, he simply adjusted my bill and ate that expense.
I hope I don’t continue to need body work on my car, but I had to share my unexpected great experience. The work looks fantastic, and I felt so comfortable there from the moment I walked in. Great family-​owned business in Brookfield!

Douglas Auto Body did a great job on my car. They went the extra mile to explain, in detail, what they were doing and kept me updated with pictures throughout the process. I would recommend this family-​owned company to others who are looking for a quality fix to their vehicle (Doug is presumably the owner, and dealt with me directly).