Need a mattress? Need the best customer service you can ask for? Go to Sleepys in BROOKFIELDCT. Ask for Carol. Carol will make sure you are a satisfied customer for sure.
Jim D.
Évaluation du lieu : 1 Danbury, CT
Went mattress shopping today at three stores, all within 3 miles of each other. The first two were great, the salesmen were knowledgeable and personable without being pushy or pressuring my girlfriend and I. Then we got to Sleepy’s… one salesman lounged on the bed the entire time paying no attention to us, saying neither hello or good bye and remained fixated on his phone for the 15 minute duration. The other salesman, Bill, rubbed me the complete wrong way. He was combatative, tried to pressure us into a purchase and tried several slick sales moves. Keep in mind he was condescending, had no sense of humor and spoke in a dry, know-it-all attitude. Bill: «Why don’t you want to buy today if your current mattress is giving you back pain?» Me: We have a guest bed that doesn’t hurt my back, and we wanted to comparatively shop and not make an emotional or hasty decision. As we’re leaving, completely turned off by his arrogant attitude… Bill: «This is your day to buy because I can swipe a corporate card and give you a price that I get mattresses for.» Me: «Ok, can you tell me what the price of those mattresses would be with your discount before we buy?» Bill: «No.» Me: «I appreciate the offer but no thanks.» We left, vowing never to buy a bed from that store and specifically that man.