Since writing a complaint letter, I have received more than enough positive feedback and help from Bob, the manager at Stan’s Fit For Your Feet in Brookfield. He called me within 15 minutes of emailing the letter I had posted here and gave me dates and times of when he would be at the store for me to come in. I received another pair of shoes as an exact trade for the pair that wasn’t working for me even though the shoes were much more expensive. I can’t be more pleased with the outcome. I did not expect to hear from anyone and yet the manager, Bob, has gone above and beyond. Thank You So Much Stan’s Fit For Your Feet in Brookfield! April
Cheryl C.
Évaluation du lieu : 5 Waukesha, WI
My mom is so happy David took care of her today. After double bunion surgery shoes have been a battle. The first pair she bought were not right but David pulled through today. He put her in Clark’s wave riders and she couldn’t be happier! We also had a stitching problem with my daughters shoes. Again David exchanged them for us and put her in a pair of Umis. I have to say we were a little hesitant to go back but after today we will be back. I believe in a company that stands behind their product. We will be asking for David or Mark as they know how to fit small and big feet. Thank you!
D D.
Évaluation du lieu : 1 Milwaukee, WI
I went here looking for comfortable shoes for my agonizing feet. I knew the shoes were going to be $ 100 or more. When I walked in I wasn’t acknowledged or greeted. I see they were busy, but still. I hadnt been here for years. I made my way around the entire store never once being acknowledged. I could’ve pocketed one shoe and they never would’ve noticed. That is how invisible I was. I did see a shoe Rogans shoes also carries and it was cheaper there. I did not know about the number system nor did I see it when I walked in. Woulda been nice if one person asked me if I had a number or simply said hello how are you doing instead of walking past me. After reading other reviews it looks like the Glendale location is where it’s at and I’ll try that next since I’ve never had a problem with stores in Glendale.
A. M.
Évaluation du lieu : 2 Milwaukee, WI
Stan’s is one of the few«shows in town» that still offers a few options for the consumer with a narrow foot. That said, my experience with some of the sales associates has been less than exemplary. They will bring an item other than that I have requested and then made insulting remarks when I leave without purchasing. Most recently I was assisted by a young associate who was sincere in his approach. The older associate came over and gave him a «message». When I made a purchase he commented«Oh, I guess I was wrong” – the inference being that I wasn’t a purchasing customer.(I’ve made 3 purchases there in the last 18 months.) Secondly, Stan’s prices tend to be inflated. My recent purchase, I learned later was $ 13 higher than the manufacturer’s suggested retail – so my purchase during the spring sale saved me 7% instead of the advertised 20%. A friend who lives close to the Brookfield store indicates that she drives to Glendale because of the reasons stated.
Maeve M.
Évaluation du lieu : 4 Milwaukee, WI
Great salesperson. one of the best I’ve ever worked with. He was clearly working in the best interest of the customer-my husband. He was patient, knowledgeable and friendly. My husband bought dress shoes for work. They were not cheap like the ones you find at Kohls but they were not super expensive like you find at Allen Edmunds. Trendy and a few good choices. For womens shoes, not a trendy selection… more practical like casual shoes and boots. I did find a few cute hats and would go back if I needed practical footwear. The kids shoes and boots were a bit on the pricey side but qualify. Overall, a very good experience for us.
Emily M.
Évaluation du lieu : 4 Wauwatosa, WI
If you have any sort of foot pain whatsoever, check with Stan’s. I had some horrible dress shoes from Kohl’s, which were really aggravating my foot and ankle pain. I stopped in at Stan’s, not really expecting much. They did measure all parts of my feet(including my arches) and recommended Dansko’s. The foot pain stopped almost immediately, and my ankle pain improved. I plan on going back to Stan’s for any new work shoes. I won’t buy the cheap dress shoes from Kohl’s ever again. A little on the pricey side — but well worth it if you’re having foot or ankle pain and need a good pair of shoes.