Great Expressions Dental Centers Corporate Square

I scheduled a cleaning for this morning. Instead I got x-​rays, an «evaluation» that was mostly a sales pitch, and no cleaning. The dentist was extremely unprofessional and gave off a used-​car-​salesman vibe. I would definitely recommend looking elsewhere.

RUN don’t walk RUN away from this place! It’s a total scam!
I went yesterday and they told me I needed a special «deep cleaning» because I had gingivitis and gum problems. They would not treat me with anything other than such. I just had a dental visit in Los Angeles six months prior and everything was FINE. I floss every day, use a sonicare and a waterpik. I know what I’m doing with oral care.
They also told me I had to have special mouthwash for 20 and toothpaste for 15. And to «rinse my gums» would be another 30 bucks. My «routine visit» was going to be 299 AFTER my insurance. I got off the chair and ran out before they could get started.
Today, I went to a real dentist, and was told my teeth and gums were in perfect shape and all I needed was a basic cleaning. Which was free with my insurance. Unbelievable.
Regardless, THIS PLACE IS A SCAM. THEY WILL HURT YOU BY TREATING YOU FOR CONDITIONS YOU DONT HAVE AND THEN CHARGE YOU DOUBLE.
I am reporting them to the BBB and board of dentistry. This place is criminal in their practices.

(formally Nansten Dental) Back to finish the process of getting ripped off! They messed up the first time and charging me to re do my cap… Wtf?! Never coming again!!! (3÷9÷13)

…this office is frightening and bordering on criminally negligent. Stay away if you value your smile and your health.

Great Expressions recently changed the entire staff at this location and the new staff is terrible. They are only interested in scamming additional money for unnecessary work.
I was in for a regular cleaning scheduled with the previous EXCELLENT staff, but with my first visit with this new staff, I was told I needed a much more expensive «deep cleaning». I asked if I could just have the regular cleaning and schedule a deep cleaning for a later date. The hygienist refused and told me I could do the deep cleaning or leave. I have a job and can’t take off multiple times for a cleaning and accepted. She then proceeded to be rude the entire cleaning and it cost me hundreds more than it should have.
This new staff has no respect for people’s time or hard-​earned money and I will never return to Great Expressions again.

My appointment was at 7am. They asked me to arrive early but took me back at 7:30 am. I had been to my regular dentist three weeks earlier but wanted to get my X-​rays under my insurance policy.
I made it abundantly clear that I wanted to know ANY charges prior to receiving services. Stephanie assured me that I would not be charged for anything without signing a paper first.
The assistant did my X-​rays. She was very kind, but unfortunately, she was not experienced and it was a very painful process.
Next, a dental hygienist came in the room to do a periodontal examination. I had this done three weeks ago, so knew the numbers from that visit. The numbers this hygienist pulled were much higher. They recommended a more expensive cleaning as a result.
From my dental visit three weeks ago, I knew that I needed to have a filling replaced. In fact, I already had this appointment scheduled and knew the treatment plan my regular dentist was planning.
Dr. Charlotte Pullins explained that she would not do the filling and would only do a crown. A crown happens to be $ 1200 more. I was shocked because my regular dentist, who has a phenomenal reputation in Atlanta, had said a filling was the best option.
I asked for a copy of the X-​rays so I could share with my other dentist. Of course, they wanted to charge me a fee of $ 40 for this.
When I left, I had a nearly $ 200 bill and they wanted to have me sign another paper saying there would be a $ 1200 charge for a crown. I did not sign the paperwork.
Remember, I had asked to be informed of ANY charges prior to services being rendered. Despite my other dentist being out of network, this visit has made me grateful for their honesty, experience and patient care. I will not be returning to Great Expressions and am saddened to see them targeting low income patients who cannot afford to be shocked with massive bills.

I went to another dentist for a second opinion and, lo and behold, don’t have any cavities. They don’t only take advantage of patients, they try to take advantage of insurance carriers as well.