Called Paul to change the locks on our new home. He came the same day, and called 20 minutes before arriving to verify. We have an old house with«antique» style locks. No problem. He changed out the pins within the exisiting locks, rather than charging us to install all new locks as some locksmith do. Did 4 lock changes in the house with extra keys copied on site, plus a separate key system for the garage. $ 75 for house call plus $ 15 per lock plus key copying fee. Cost around $ 170 total including tax. After he left, I found one of the old locks was sticking(these locks are 100 years old I think!), so I called his number and he came right back and fixed it. I tried to give him an extra $ 20 for the good service, and he refused saying«you already paid me.» I have to say I was impressed!