Calliope J Galatis, OD

I got an appointment so quickly and the service was great. She kept it simple and didn’t do more tests than necessary. My contacts fit perfectly! A few weeks after my appointment my mother-​in-​law was in town and got a scratched cornia on the beach. Dr. Galatis saw her immediately and gave her some samples to take home on the plane until she could see her optometrist at home. She’s the best!

Dr. Galatis is a very caring optometrist who I have been seeing since she had an office in West Roxbury more than 10 years ago. She has been very helpful in explaining all my age-​related vision changes! In addition, she works at the Low Vision Rehab Clinic at Mass Eye and Ear, and is very knowledgeable about different eye conditions. Yes, her office is a bit messy and disorganized but I’ve never had a problem with paperwork or getting my glasses.

Please do not come here. I have been working with Dr. Galatis for over two years, and her service is absolutely the worst I have ever encountered. She does not seem to understand the basics of customer service, and the communication in the office is abominable. I am not certain her training or expertise is adequate, as I still have not found contact lenses that work for me. She prescribed contact lenses to which I was allergic and then expressed annoyance that my lenses were not working for me. She is unable to keep track of details of patient histories, despite paper records. As a health care practitioner myself, I would never run my practice the way that she does. Please save your money and go to someone whose service actually delivers.

Steer clear! The office is a complete disaster — not just outdated, but really really messy. I spent around $ 200 on eye glasses at this office and needed a receipt for it to be deducted from my FSA account. The only receipt I got was a handwritten note — obviously not accepted by FSA. I’m still trying to get this issue resolved. I also ordered contacts and 1−800-Contacts needed to verify my prescription. I got a call from 1−800-Contacts that the receptionist said they are too busy and they’ll do it later, so they’re still waiting on a verification. Good thing I didn’t need them in a hurry or anything…
The worst in terms of professionalism!

Medicore eye doctor. Her office is a sloppy mess, which is much like she runs her practice. Scattered and poorly managed. A perfectly nice person who is flaky with her clients. Changes and corrections take weeks. Overlaps appointments with other clients — very odd. There are plenty of more professional, well round eye doctors around the area — avoid Galatis, unless you are happy wasting your time and getting incorrect Rx’s.

I’ve lived in Boston for 3 years and have had 2 unsuccessful attempts finding a good optometrist… until now. Dr. C.J. Galatis was great. She made sure that my insurance would cover my appointment and my contact order. She even offered to call the insurance company in front of me if I encounter problems with coverage (which she sighed and said, «it happens all the time…») It’s nice to have a doctor work with you and your insurance instead of against you!
Don’t be turned off by the outer appearance of this place. It looks like she runs it by herself and it’s a below street level, small office. Looks like she hasn’t redecorated in about 20 years but her service is great so why change?

I randomly found Dr. Galatis last year while searching for a local eye doctor through my health insurance. I have now been going to her for one year and really like her.
Her office is homey and comfortable — in the basement of a building and carpeted, and you are surrounded by antique lenses and eye equipment (for show, not use!).
She doesn’t remember all the details of my last visit, I can understand that — it was a year ago and she has plenty of other patients.
She is thorough, helpful and honest.

I stumbled into this place a few years ago on my last pair of contacts, and never went anywhere else. The doctor is great (and will meet you on Saturdays) and she always gave me plenty of free contact solution.
All my contacts and glasses fit perfectly and always were either available on-​site or shipped quickly.