European Wax Center

This is fine in a pinch — i.e., you want to make a very last-​minute appointment and it will be consistently fairly painless for waxing.
Having said that, both this location and others that I have been to do not have the best sense of customer service. It feels like a factory, shooing you in and out (my appointment ended so abruptly it didn’t even register until the aesthetician kept repeating «you can leave now»), there was a lack of customary etiquette (i.e., the attendant should leave the room out of courtesy when the customer changes), and the front desk workers give off a sorority girl vibe. I believe there is a late fee (i.e., if I recall correctly you get charged a late fee for being even 10 minutes late).
They also push their packages and products hard (not to mention an audio recording in the treatment room literally advertises the chain).
There are so many other great places in the area, this is really just a back-​up plan option.

I’ve been coming to European wax center for a couple of years, and to this location since it opened. Overall I like it, the packages are nice, the booking process is easy, the facilities are clean and the waxers usually nice, friendly, and efficient. I’ve gotten a few remarks that I thought were kind of strange, or mentioning how they struggled to finish my wax within the given time (I think 15 minutes for a Brazilian is crazy, and I can’t exactly control my hair). Granted most of my experiences have been very positive.
Today I had Daz and she was phenomenal! Went above and beyond in terms of waxing and customer service. Would give her five stars, highly recommend her!

I feel terrible leaving a one star review. I really wanted to like this place for numerous reasons: open on Sunday, special wax that doesn’t need strips, clean, easy online booking, and a free brow wax for first time (local) clients.
When I arrived, I checked in and waited a few minutes before my waxer came out and introduced herself. We then headed back into a smaller room. My waxer explained a bit about the studio then gave a brief brow tutorial before started to «clean up» my brows. The process was pretty painless, but after I got home and took a look at my brows, I noticed they were much shorter than normal and uneven. I have never been to a place where they took off much at the beginning of my brows (other than a normal clean up) and now I have a larger-​than-​normal gap between my brows. Also, one brow is shorter than the other. On top of that, my left brow is trimmed differently than my right brow. I’m really disappointed — this was my first time here so it was free, but I would have rather kept my unruly brows another day and went elsewhere.

Daz was excellent, very chatty and friendly (which I love), extremely thorough and a total perfectionist which is always tremendously appreciated as I had multiple services. I would most definitely go back to this location and Daz more specifically.

I usually go to smaller salons, not chains, for my Brazilian but I ended up coming here once on the fluke. I got Daz and haven’t looked back since! She is AWESOME. She goes above and beyond and tackles in-​growns like it’s nobody’s business. She cares about her clients, has a great attitude and is down to earth. It has officially been a year since I’ve been waxing with her and I couldn’t be happier :)

Just had the best Brazilian I have ever had! Daz was so friendly and made me feel so comfortable and helped me through the pain! Would highly recommend Daz and this location.

I went to European Wax Center to get my chest waxed and as a guy it can seem very intimidating in a place full of women. I do a lot of tattooing so I like to get the hairs waxed before I get my tattoos and Maria gave me the best wax that I’ve ever had at any spa I’ve been to. I will definitely be back to see her.

Just had an amazing Brazilian waxing experience with Dazirae! It was the least painful waxing I have ever had, and she is so sweet and easy to talk to, I highly recommend her!

Theodora is awesome! She does wonderful work, I highly recommend you make an appointment with her. She makes you feel comfortable. You will feel well take care of from this expert. The center is clean and they always run on time. Don’t hesitate just call and book with Theodora.

Just walked by tonight to check out the place since I’m new to the area and found out that students/​local residents get their first eyebrow wax free! Theodora did my eyebrows and I have to say she did an amazing job! would definitely go back!

It’s always a little daunting to know that your hair is about to get ripped out at the roots in very sensitive and private areas… so having a specialist like Maria Boden take care of you is a must. Her bedside demeanor is soothing, professional, and educated. She has been in the industry for a decade or more, and walks you through every step so nothing will take you by surprise. She is gentle, communicative, and responds instinctively to your body’s reactions during her process. She turned a very intimidating procedure into a very positive experience — will definitely be back! She knows her stuff!

It was my first time there. Don was the one who took care of me. She was awesome, she made it easy, and made me less nervous. I’d definitely recommend her to everyone!