Lake Pointe

I am a 24 year old professional who recently located to the Twin Cities for work. I was looking around for affordable housing in the north metro, and stumbled on Soderburg Apartments. I looked at several of their buildings and found that Lake Pointe best met my needs. I have noticed a lot of negative feedback on the Google reviews; I think most of it is unwarranted. Yes, you will probably see a demo unit that is 5% better than the one you get, yes, if you don’t get something in writing it will not be part of the contract, some things should be common sense on the part of the renter…
About Lake Pointe:
They have exceptionally clean facilities, granite counters, all new stainless steel appliances, and the third floor apartment I chose has vaulted ceilings which make it feel huge! It is a peaceful quite building, there are no noisy neighbors and the whole building smells clean. I have noticed the cleaning lady comes through the halls at least one a week, much more than other facilities I have rented in.
The staff are quite enduring and quick to solve any issues. My bathroom sink drawer broken in the morning, I put in a work order, and it was fixed before I got home from work!
There are also ample parking spaces with in one or two rows of my building. The lots are oversized and there is always tons of parking for guests. I noticed a lot of complaints about oversized packages in the reviews. The staff stays till 6pm every night so if you make it to the office before then, you can get your package just fine. They even work some on Saturdays so its hard to complain.
My only complaint is that laundry is only on one floor of the building (first floor) so I get a workout every-​time I need to wash clothes.
To summarize, get everything in writing, 3^rd floor is the best, and in life, you typically get what you pay for. I gave 5 stars because for the money, this is one of the best North-​Metro commuter apartments.

I currently live on the 3^rd floor at the Lake Pointe Apartments. I love it so far. The office staff are very friendly and more than willing to help out with any issue or questions you may have! They have a great maintenance system online and the maintenance staff are very prompt when you submit a request. I have had to do two requests now and both times they were in and out that same day! They also give plenty of notification when they have to do whole apartment maintenance such as snow removal or inspections and so forth.
The apartments themselves are nice. They have wood floors, granite counter tops and stainless steal appliance. The stoves are also gas, which I love! They are very spacious and have a ton of closet space. For the price we are paying this is a great apartment and you can’t get much better. I did a lot of apartment shopping around and found that this was the best deal for what we we’re getting. It’s great!
As far as the building itself goes and the surrounding area, it is quiet and and VERY clean. The parking lot never has trash laying around and they are a smoke free campus so no cigarette butts laying around. If someone does smokes they have to go off the campus to do so and they provide cigarette receptacles.
If you love animals they do allow them and have designated buildings for people with animals so if you don’t have them and/​or like you don’t have to live near them!
They are flexible with the leases. Leasing options are 6 months and 12 months and after living there for 6 months you have the option of going month to month for $ 20 more dollars. I love that because it gives the renter a lot of flexibility to meet their needs wherever they are in life.
The only complaint that I have is that the laundry is only on one floor, which sometimes makes it difficult to do laundry because we are sharing it with many other tenants. Also, they do break down (2 times in the 4 months that I have been here) which is somewhat understandable considering the amount they are being used but I will say they are prompt in fixing them. This issue is so minor and no place is going to be perfect!
All in all, I have and will continue to recommend these apartments and I will be living here until my husband and I decide to buy a house!

This place is so frustrating!!! My biggest issue is the disaster with getting packages. They recently changed the office hours without notice from 9 — 6 to 9 –5. Unless you work odd hours or nearby its hard to get there by 5! And they’re not open on weekends except by appointment on Saturday.
In addition to that, the quality of the work done in the apartments is poor. I understand budgets but they should have found room in theirs to hire qualified workers! And the Old nasty A/​Cs they left are irritating to have on while you’re in the apartment. If your apartment is facing a parking area, you also have light shining into your place at night and the blinds don’t do a good enough job of blocking it out.
The good things I can find about this place are the option to have a garage, the dog park, lots of closet space, and new kitchens. So if these are important to you, you might want to consider this place but you’ll have to deal with a poorly renovated apartment and occasionally having packages sit in the office for days until you can get them.