A-Kings Highway Car Service

Worst experience ever. Was leaving appointment going home and decided to take a car instead of public transportation. Dispatcher informed me that it will be 10 min wait and he will call me. Since I was at the appointment I left facility and decided to wait outside for those 10 min. Not a big deal. So I thought… 40 min standing outside like an imbecile and 2 phone calls to them car finally arrived without decent or any explanation. Dispatcher kept telling me few more minutes few more minutes … Never again !

I am surprised by the negative reviews on this car service but I would like to share a good experience I had this morning with them. I ordered a taxi last night to take me and my baby to LGA @345am the next day. I was a little worried at they would not show up but then they called this am to confirm and the driver was there on time. The driver was really patient with me as a put the babys car seat in and helped me load the suitcase and stroller in the car. My daughter was a little cranky and he tried to help me get her to be happy. When we got the airport he stayed with me until a agent came to check me in and take my bags at the airport. The service I got today was really above and beyond.

Where do I start? First he was late. Second the car smelled like the subway tunnel in the 70’s eau de urine (it was gross). Then after he started driving he informed me that he would be picking up another passenger. I was not informed of this on the phone. This is a serious safety issue and a breach of trust. Realizing that it was unsafe, I got out of the car and walked home without ever having reached my destination.
Looking for a new car service. Any suggestions?

I told them I was going to Manhattan, and the owner hung-​up on me.
Broadway show photographer James Rainey

I called the night before and arranged for a car to take me to Manhattan Vet officeand bring me home. I was told out would be $ 54, which I thought was too much. So imagen my Surprise when on the return trip the driver tells me I owe for that trip as well. I Hort into a yelling match with the dispatcher who said I was not told properly last night. The fair was $ 38, the gratuity fort the driver (his words) was $ 16 and $ 6 for the tunnel. Which means I typed the driver twice since he waited while dropped off a sample at the vets. I left at 8am and was back home before 10am, out only cost me $ 108 dollars! If you use this company check every thing first including how much they are going to tip themselves.

Violent driver, appeared drunk. Unresponsive dispatcher. I was driving. The car service driver nearly hit my car twice, didn’t hear me honking. Finally woke up, pulled next to my car screaming, in a rage. I went in to tell dispatcher. He didn’t care one bit. Driver followed me in, in my face, literally inches from me, more yellowing, hand in my face.