Alan Minkoff, OD

Such a good guy! Very easy going and no confusion whatsoever. I went in for a checkup after almost 6 years of not going to the eye doctor. He did his job very well and was very responsive and made perfect sense pertaining to every question I asked him. The receptionist was pleasant as well as the other staff. Great place.

Excellent! The staff is very friendly, and very precise. I love coming here for quick and thorough checkups, and fast delivery on contacts and frames.

I was born with very poor vision. Over the course of my life I’ve been to many doctors. None of which really seemed to care to help that much. Dr. Minkoff was the first to really take the time to investigate. At this point in my life I had given up. But, Dr. Minkoff was hopeful. Amazingly enough, he found the right prescription. Which nobody had done. He took the time.
It’s improved my quality of my life in ways I can’t begin to explain. He essentially doubled my vision. After all the years of being told there is no help, you could understand my amazement. To say he’s great at what he does in an understatement.

I have to say this is the most horrible place I have ever gone to for an eye checkup. My boyfriend recommended this place as he has gone here for a very long time. When I entered this place it felt like I had just entered a shop in the eighties. The store display sign was not eye catching at all and often time I had walked past this place without noticing it. When I entered this place I wasn’t really greeted by anyone or met with smiling faces. I went to the counter and told the a woman who was middle aged that I had an appointment. While I am talking to her mid sentence this other employee who also was middle aged interrupted my sentence to talk about contacts. I just stood there for a couple of minuted wondering if they cared about my first impression of this place. By the time my turn was reinstated I was beyond irate and was fully planning to hightail it outta there. The woman gave me a form and slammed a pen on the counter. I took the paperwork, filled it out and gave it back to her. She told me it would be a wait. The doctor called me by my last name which I found impressive cause I thought mayhap his etiquette would make up the lack in his staff. I wasn’t really comfortable with this doctor, he made me feel very uncomfortable and skittish. He was very abrupt in his demeanor and where he had come across as professional by Ms. (Insert my last name), he inadvertently switched and butchered my first name. Not once was I able to insert my correct name for I was never given a breath or moment to speak.
He was able to do a sales pitch about coming to him for contacts since he knew I wore dailies and also for any medication for my allergies. This was after he found out what I did for a living and his attitude had slightly softened.
When I didn’t respond with any interest he sarcastically said why don’t you think about it. Usually at this point the eye doctor offers you your new prescription. He didn’t but directed me outside for my new pair of glasses. I decided I would ask at the end of the visit if I didn’t like any glasses.
Now the employee that had initially interrupted me showed me the selection that my insurance company offered for free. I did like a couple and was surprised that quality wasn’t half bad. I still wanted to see other selections as I spend good money on eye wear and love frames. He kept on showing me frames that exceeded $ 300 and told me that I had no payout from my insurance and would have to pay full price which I found weird because in the past they did. Considering the lack of customer service I received initially I wasn’t willing to drop so much money especially when I can receive a brand name pair online for ¹⁄₃ the price. I decided to go with my insurance company which was for free and asked for my prescription instead. They told me I would have to wait thirty minutes for the prescription which I found strange since I just saw the doctor. I told them I would pick them up with my glasses since that was a better option.
I came back a week later and received my frames. He adjusted them for me and gave them to me in a plain case. I was surprised I hadn’t received a cleaning cloth since I always received one even when I got my insurance frames and the same guy just shook his head. This was after work that I had gone and yet again even after giving them a week I was told that I would have to wait thirty minutes for the prescription again. I was really upset at this point because the service was just horrible and this time actually told them just that. The employees just shrugged their shoulders and were like whatever literally. Then one of them was like you should be nice to me even if its my mistake because I am the same age as your grandmother. An apology would have been nice but no I have to tolerate their incompetence and also give them an ego boost. I had another appointment right after and called to let the other party know I was late when the male employee literally starts talking to me when I am on the phone obnoxiously interrupting my phone call. Like are you blind?!! Don’t go there because these people don’t know how to run a business and if your in your twenties like me they will just talk down to you. Frankly if you want to be treated like a grandma you should just stay home! It was a very bad experience and I made sure I let my boyfriend know how I was treated who had spent a good amount of money on his frames. Lets just say they just lost not just one but two customers. Finally I had to use my insurance company as an intermediary to get my prescription and even that was after a week and a half of the phone call when they are right in the neighborhood. I will be going to their competitor and they can stay stuck in their sorry excuse of a time warp.

Great Eye Doctor!
Very nice and friendly. very quick!
Highly recommended

If the service is half as good as the conversation I just had with Addie this will be higher than 5 stars (will update after my appointment next week). The reviews here are stellar, they are located down the street from me and take my insurance. And as previously noted the receptionist is awesome. I don’t think I have ever looked forward to an eye exam!

First of all I want to say I have been wearing glasses since I am 10yrs old. I am now 31 yrs old. I have tried contact lenses once before and had a horrible experience. I am getting married on Sun. October 9, 2011 and my 2 friends convinced me to try contacts again. One friend told me her husband still goes to Dr. Minkoff. (I got my first pair of glasses from him) I read his reviews and gave it a try. I must say Dr. Minkoff is wonderful!!! He is very patient and makes you feel extremely comfortable and is also very encouraging. I never thought I would be able to put in and take out contacts but he taught me. I thought I would only be wearing them for my wedding which is in 2 days, however i have been wearing them almost everyday. I can’t thank Dr. Minkoff enough and just had to give him an excellent review. His staff is also very friendly and made my experience wonderful! Thank u soooooo much Dr. Minkoff!

Dr. Minkoff is friendly and professional at once, if you live nearby I would definitely recommend switching!
Lot’s of selection in regards to glasses and Addie (front desk) is the BEST.

As noted previously, Dr. Minkoff is very professional, and the exam and the subsequent obtaining of glasses was a very pleasant experience. Office staff was extremely friendly and had plenty of character. The frame selection was great, and the glasses came in sooner then expected.
I had an issue arise with my pair, and both the staff and Dr. Minkoff took the time to resolve everything, without any rush or pressure, even though it essentially turned into a half hour unscheduled exam.
Great service that I would highly recommend to anyone.

Dr. Minkoff, in a word, is awesome. He is a great optician — very professional eye exams, he asks questions about your health, you are never rushed or pressured in any way. All of his staff are very kind and pleasant. His office manager, Addie, is hilarious. His office carries all of the current and trendy frames and styles: Prada, Gucci, Dior, Calvin Klein, Donna Karan, etc. But there are also great frames at good prices, too. My husband got excellent frames made by Nikon — who knew they made frames, too?
I have gotten exams both for contacts and eye glasses at Dr. Minkoff’s. Only three years did I start to wear contacts — and its mostly due to Dr. Minkoff. I wanted contacts for my wedding, but I was never taught the right way to put them in. Dr. Minkoff and his assistant showed me what to do and he even made me come in two Saturdays in a row to show him that I could put the lenses in. On my last appointment before the wedding, Dr, Minkoff told me if I had any problems on my wedding day, he would personally come over and help me with my lenses. I told him I had a 9:00 a.m. ceremony — he didn’t bat an eye and said he would be there — he even wrote down the details of where I would be. Thankfully, I could put the lenses in all by myself.
The office hours are pretty good — two nights a week he is open until 7 and there are Saturday hours available, too. He takes just about every optical insurance you can think of. I have Eye Med and have always done very well there. You can also get non-​prescription sunglasses there and colored contacts, too.