All Brooklyn Appliance and AC Repair

This place is a complete scam. My gas oven was not heating up quickly and was not maintaining heat, so I called the technician to come and check it out. He was there for about 15 min… First of all, he didn’t know how to turn on the oven. Once he figured it out, he stood there and watched as the oven temperature did NOT increase… and remarked repeatedly «It’s not heating up»… no sh*t Sherlock… that’s why you’re here. We then stood there, watching the numbers NOT change for 5 – 10 more minutes while he babbled some things about dirt getting behind the stove and maybe that’s why it wasn’t heating up… blah blah blah… and how he’s a chef and went to culinary school… blah blah… and then he sniffed and said he smelled gas. So I said, yes sometimes I smell gas when I turn the oven on. He said, «I smell a lot of gas. There’s a big gas leak. I can’t do anything dealing with gas!» Then he got very agitated, said I could have blown the whole building up, and asked me to call my landlord and said he was doing her a favor by not calling the fire department because there was a big gas leak. He then collected his $ 118 fee ($ 108 + $ 9in «tax“for doing nothing) and left.
I’m, of course, freaking out and call my landlord who comes in with her partner to check it out. Her partner is a licensed to do repairs in the state of NY (why didnt he just come first… Not sure. Moving on :-p) So he pulled out the stove and checked for a leak using the soap test (i.e.if it bubbles, there’s a leak… the «repair man» never did any of this.) There was no leak. He concluded that if the gas smell starts when you turn on the oven and stops when you turn off the oven, there is probably some faulty connection in the oven… which is what the OVEN REPAIR man was there to fix. We call All Brooklyn Appliance to tell them that their repair man did NOT thoroughly check the problem, that there was no leak and that we paid $ 119 for nothing. The woman said to call National Grid (the gas folks) because they can’t deal with gas (…even though it’s a gas stove). So we call National Grid… they come out within 15 min because it’s a potential leak. They come in… check the levels and conclude that there’s no leak. By that point, my landlord and her partner had found new repair people to come and look at it… the problem, a faulty igniter, was diagnosed and fixed within 7 min. The National Grid folks said that all they would have done was conclude that there was no leak, say the issue was with the oven, and tag the oven for repair. Even THEY were shocked/​irritated with how stupid the original All Brooklyn technician was. It was a total scam. Don’t waste your money here.