Alter

I’ve been in multiple times, loved the shop, and the clothes. I’ve even brought friends visiting from out of state in telling them this was one of my favorite shops. I walked in today to return a jacket that simply wasn’t living up to it’s price tag, and was greeted by the owner. He asked me if store credit was ok, to which I responded no thanks, I’d like my original tender back. He immediately repeated only store tender, and said it’s store policy. No explanation why, not a single ounce of empathy, just kept stating that that’s out policy. I asked for a manager to which he quickly retorted «I’m the owner.» so I just grabbed the jacket and headed out and I’ll dispute the charge with Amex. I was really disappointed that a company that seemed so progressive was so crappy when it came to aligning with their customers needs, and implementing policies without any reason, or explanation. I would have been ok with it had he shown even a tiny bit of understanding but alas, I will no longer be spending anymore money with them, nor will I be bringing friends back. Really, really terrible experience and seems like a desperate trap to keep money in the store instead of focusing on the customer.

Amazing. I love everything about this store. Everyone is super helpful and nice, it’s wildly creative and simple and affordable. One of my favorite special stores in Brooklyn.

I need to recognize Courtney who works at Alter for exceptional customer service and going above and beyond any retail experience I have ever had. Alter sells Globe brand jeans which are my new favorite pants. Upon coming back to the store for a second pair, Courtney advised me that there was some new stock expected if I was interested. Courtney took down my contact info and actually followed up about a month or two later to let me know the product was in. These pants are great, but the customer service is better. Thank you.

This store is cool with a capital C. First of all, the guy working there (didn’t catch his name but the hipster-​y guy with the glasses, you’ll know who I mean) was the kindest, most helpful salesperson ever.
My attention was immediately caught by the table of minimalist, metal jewelry. The pieces by Sophie, a local NYC jewelry maker, were really nice, but I ended up with some silver hoop earrings. For $ 18, they are a steal.
There are some really nice things here — and unlike a lot of boutiques, you don’t have to spend a month’s rent to walk out with some choice updates for your wardrobe.

literally for 5 years I have been shopping here even when i moved to another neighborhood even when i moved to another city i stop by. because everything they have is really functional, and great quality.

Came back here yesterday. Holy moly I love this place! Went to a bunch of different stores in the area where I saw some stuff I liked and considered going back to get it. Then came here. Found soo much good stuff. I spent forever in there trying to decide what to get. I finally got 2 rings, a bracelet and a necklace. I saw more stuff I liked but I had to stop myself at that point.

Not sure how anyone could not like this store, unless of course they’re just a miserable person in general.
Overall service was great. Tyler was really patient with me as I asked a ton of questions and tried on various items. I was looking to piece together an outfit for a wedding and was able to do so here for a value since they had a sale going on. The only thing I will say is if you are fat or just soooo muscular you might not find what you like and will probably feel all the clothes are too tight. It’s not the clothes. It’s you. Accept it and try your luck at a Rochester Big and Tall.

I live in the neighborhood and was ready to have Alter be my go-​to place for clothes.
Then this happened: I bought a $ 60 (not expensive) sweater, wore a several times and it started to fall apart. I assumed it was defective and took it back in hopes of replacing it with an identical piece. I really liked it.
Here’s how it went down: I was told by the manager that he «could smell me on it» and that he couldn’t be certain of how I had treated it. Yes, he told me he could smell me on it. He said that Alter has a 5 day return policy and doesn’t care if something is defective because there was no proof that I had not destroyed this piece of clothing made in China in the handful of times that I had worn it. Somehow smelling me on it was proof of this. SMELLED ME ON IT, seriously.
After an argument, he generously (and he told me how generous this was) offered to allow me to exchange the piece for something the same or more expensive RIGHT THEN — no credit, no coming back another day. So, instead of giving me a $ 60 credit and the chance to come back and shop again and probably buy something nicer, I was forced to choose something right then.
As I took my exchange, he muttered, «I just lost $ 60.» First of all, we all know that the store did not pay $ 60 for the piece, and second, you didn’t lose the cost of one poorly made piece clothing, you lost all the money I would have ever spent there.
So the value of a customer is less than one cheap piece of clothing. Got it. Good luck with that.

Hats off to the professionalism at Alter! I know I can walk in there and be taken care of with any wardrobe related needs. Smiles and friendliness also go a long way for me. They not only have a wide range of options but offer selections for every price point. Even when my size isn’t available in one particular item, I’ll find a comparable alternative. The store is clean, organized, big and easy to browse through. If I need help, someone is always there to give me feedback. I have never felt pressured to buy anything I didn’t like!

On the strength of the accumulated Unilocal reviews, I checked out the store today. Sad to say, nothing special. Banana Republic in a hipster-​ish register, emphasis on the «–ish.» The employee was nice but the clothes were not very interesting; trying to cater to a crowd that wants to look alternative but think it needs to buy this look and doesn’t want to spend too much doing so. I wanted more! Sorry, Alter.

I highly recommend this store. Some of my favorite pieces of clothes have come from here and always at an affordable price.
Recently a dress I bought here ripped and the owner graciously agreed to repair it. Also, the neighborhood is a lot of fun – I recommend getting a coffee at Spina across the street after you shop!

I like this store… a lot. They always have my size. The clothes are hip and affordable. I don’t have to dig through stacks of clothes or endless racks to find what I want and need. The store’s layout is simple and «to the point». I go here for their sale items. I am a huge fan of the long sleeve shirts. They are slim cut and have the right length for a vertically disadvantaged guy like me. The staff is helpful, friendly, and attentive.

It’s almost the type of clothes that I like, but more centered on aesthetic than authentic. I definitely prefer Dances with wolves across the street — if I’m laying down this side of the dime.
and minus 1 star for this Unilocal exchange:
Unilocaler: I’m 200 pounds of American muscle. You see, I have meat on my bones. This store isn’t aimed at me.
Owner Response: We carry shirt sizes up to XL and pant sizes up to 36 waist. We have plenty of customers who weigh around 200 lbs, maybe our style is just too advanced for your taste.

Great spot for affordable, very quality, unique and men and women’s vintage. Good for unique gifts. I was looking for something very specific, and the staff was very friendly in helping me find exactly what I was looking for.

If you’re a hipster, you’re going to love this place. And currently, the fashion is all things 80s, and Alter keeps up with fashion.
There is a men’s shop right across the street, in case you have someone of the XY persuasion in tow.
I really enjoyed browsing this stores. Lots of leggings, cropped pants, jeans, dresses, skirts and accessories. I really like that they have «Greenpoint» inspired T-​shirts. The prices are good here, and they do have some items on SALE!
If you’re in this part of town, check it out. I’ll definitely be back to get by chipster style on!

Love this place! Super cute clothing, helpful employees. They basically edit anything cool in BK and prepicked all the cool styles.
You can get things in here from $ 15-​$ 200. Cute jewelry, plus they carry Mary Meyer and tons of Cheap Monday.
I stop by here anytime I’m in the neighborhood.

I liked that this store was so clean and easy to browse. The associates were very nice and welcoming. I just felt that the merchandise was so limited. While they had some great pieces, I felt like they only really carried 3 – 4 brands and were a little overpriced. While I like their concept and style, I didn’t really see anything I would want to buy — that I couldn’t buy online for even cheaper.

A nice change from the larger department stores you usually run into in Manhattan. Alter NYC is a small set of two boutiques in Brooklyn, each of which carries a small selection of trendy, «hipster» style clothes for men and women.
Personally, I ended up stopping by here after I read a review in the New Yorker about their highly customized offerings. To be honest, the boutique did not really live up to the hype: their clothes are somewhat overpriced and their choices are very limited. Still, I ended up leaving the store with a nice shirt for $ 70 :-\
All in all, Alter NYC is different enough that I would stop by here again if I were looking for something special, like a jacket or a suit. Still, it would have to be something pretty damn special to justify the lofty price tag…

I came in while visiting NYC after ruining all the clothes I packed. Honestly all I had on was a dirty tank top, mesh shorts with ketchup stains, and untied shoes. And it was about 100 degrees outside so I was sweating as well. But the guy that was working didn’t think of it and my friend and I talked with him long after we bought a few items.
They have a nice selection of clothes, you should be able to find something that excites you. The only reason I didn’t give it 5 stars is because the prices were just OK, and it’s a small boutique so the selection is a little limited.

I’d heard of this place from the NY shopping blogs and kept meaning to make a trip out to Greenpoint. It’s near the G line which means nothing to me living in the East Village so it was a trip I kept putting off. I FINALLY walked out to the spot and was happy I did.
It’s small but the male sales clerk was super nice and helpful. It is one of those places where you have to walk out of the dressing room to see your outfit which I HATE but not a biggie if you don’t mind putting on a little fashion show. It’s not a HUGE deal.
On the bright side, they carry Melissa shoes which is a funky, creative, edgy (all that good stuff) line of shoes. So, ofcourse I Ieft with a pair and have my eyes on the red heels for my next trip. If you are a fan of the Cheap Monday line, then this is a great store for you. They have tons of their stuff ad well as similar lines. I don’t think I will make a trip too often because it is a bit of a trek for me but it is worthy of a few visits to check out their new stock each season.
Oh also a nice small selection of purses and accessories.

Though my boyfriend likes to pretend he is wholly masculine and doesn’t care about aesthetics, he gets VERY excited every time he passes Alter, whether the mannequins are sporting teeny-​tiny men’s bathing suits and canteens, or sleek looking pea coats and fancy jeans.
It is the perfect spot to pick up a little something for the man in your life. Fr the dude’s Christmas present I dropped about $ 100.00 on a handmade Maxx and Unicorn leather wallet. I swear that every time he needs to retrieve a card or money, he takes it out of his pocket with such flair and pride you’d think it was made out of the famed golden fleece.
Support your local businesses!