Amerikey

I have a property on Inwood St. In East New York and need a locksmith to change all the locks on the exterior doors. I called Amerikey and they answered the phone immediately the representative was very nice on the phone and knowledgeable he made an appointment for the locksmith to to come over and he also went over with me all the details including the prices which were very reasonable considering I called already a few locksmiths in my area and every other company quoted me higher and weren’t as knowledgeable.
Overall I’m happy with the level of service, knowledge and prices.

Amerikey was amazing! My son and a friend were stranded. They had gone camping and had only taken enough food and water for one day. Unfortunately somehow during the night my son’s keys fell off of his clip and into the fire and he didn’t know it until they put the fire out. So that meant the chip on the key was burnt do he was unable start the car so he could drive the 2 hours home. My son had horrible cellular service so I called many, many places to try to get them to come help my son and nobody would. I finally called Amerikey and they don’t service that area either. It was getting late in the evening the sun starting to go down the kids had no food no water or anything and we’re basically stranded. But out of the goodness of the managers heart, God bless his soul he took it on himself to drive out there and save my son and his friend. I would recommend them to anybody. I want to say thank you over and over to them for taking care of my son and his friend. It was greatly, greatly appreciated. We were so happy with the service it was fast and made him the key with the chip and then made him extra one not with a chip so if he were to ever lock his keys in the car he would have a key to get into the car to get the keys he had locked in his car. And I feel that is way above and beyond anything he had to do. You just don’t see this kind of service at all anymore in any service industry so I just wanted to make sure that people know that there are still business is out there that have awesome customer service and Amerikey is at the top of that list. Thanks again so much for taking care of all of us so well. I will definitely recommend your company to everyone. You are top notch! Amerikey gets an easy 5 stars from me :)
Megan A.

Locked out of our house in Houston. Fast, courteous, professional service after usual business hours. Would definitely use again!

I lost my keys and Had to get in my car and get keys made on the spot. These guys came thru big time. Computer key was cut and issued. I was on my way in less than 90 min from the initial call. Not bad at all.

I had an awful experience with this company and don’t recommend them. I called at 6:30 am because I needed a lock changed before going to work. They said someone would get there 7:30 am but they arrived at 9:30. I specifically told the guy on the phone three times that I needed a lock for a closet and did not want to pay a lot. He said the cheapest lock was $ 45 and they also had one for $ 35 which included labor fees. I had to pay $ 15 for the tech visit too. I told him that was okay but I could not pay more and I’d see if I wanted to change another lock too. When the guy finally came he quoted me $ 130 for their cheapest closet lock and I was livid. That was more than my front door lock! When I called they took no responsibility and I wasted all morning waiting for them and then dealing with their lies. I tried to give the guy a $ 20 for my aggravation but he didn’t have $ 5 change and I don’t trust giving them my credit card at this point so I suppose I can pay them on Paypal $ 15 later if only to be a person of my word even though they are not. What a waste of time. Stay away!!!

The locksmith guy was very professional quick and on time and I was happy with the job that he done

We live in Indiana. Locked out of our house and called them to open the door. They were quick to arrive (less than 30 minutes) and gave me the price before beginning the work. I would have given 5 stars but I thought price was a bit high. But, I have never needed this service before so maybe I’m expecting too small a price for this service.
The young man who arrived was knowledgeable and worked professionally. We ended up having to drill the lock and replace everything. He did a great job and was personable throughout. This was a great experience under the circumstances. Thanks Amerikey!

I locked myself out of my house on my way to work. Cell phone battery was at 28% so I googled locksmith in my area and Amerikey was the first that came up. I called quickly and within an hour someone was at my house. He ended up having to drill out the lock as he couldn’t do otherwise without damaging door frame. He gave me a good deal on installing a new lock. I couldn’t have gone to local hardware and gotten much cheaper and I didn’t have to install it! I would definitely call them again but hopefully I won’t have to!

I rarely rate on Unilocal,mainly only if something is truly awful.
I used this company’s service in Las Vegas.
First of all, the locksmith came a half hour after he said he would. He quoted us for changing 4 locks at a commercial space, $ 25 for each, and then $ 10 extra for a safety pin on only one of them, $ 15 to come to the property.
The total came out to $ 320, which means the charge for «labor» was $ 95 for 45 minutes. He didn’t speak much English and did not describe at all there would be such a charge for this prior to starting the job.
I called the manager who said I just had to pay it and did not sympathize with me, nor even try to explain how these charges were justified, in the slightest.
Total crooks, absolutely ridiculous. Reasons like this are why I avoid the first companies that come up a google search for a service (paid ones).

I found them on Unilocal and asked them to install the panic/​push bars on my businesses front doors. Out of 7 estimates, Amerikey gave me the best price. Out of all companies, the owner of Amerikey sounded very knowledgeable and knew exactly what he was talking about. My decision to hire them was based on his knowledge and experience. They are very organized and have a professional crew.
I highly recommend them for your home or business.

I locked my car keys in my car and searched for a locksmith on Unilocal.After sending a message to James from Amerikey a message on Unilocal he replied immediately, literally within a minute. Anyway I called his office and they sent a locksmith who came down to me at 7:30 pm Friday evening after hours which is great, because when I called the local locksmith shop in my neighborhood they didn’t even pick up the phone it went straight to voicemail.
Anyway Danny «the locksmith» came pretty quick and opened my car door in no time. I’m great-​full for the quickness and excellent customer service. Oh in addition the rep on the phone called me like 5 minutes later to ask if everything was ok and if I was happy. Now that’s great customer service, I wish other companies would do that. Kudos Amerikey!

After my last experience with locksmith experts (who were horrible and overcharged) I was so happy to have them rescue me. The other company not only cut the key wrong but programmed it wrong also. They not only reprogrammed it for me but at a cheaper rate and where 100 times faster. Will always use them from now on!

Quick courteous service. Everything was explained before hand and the job was done correctly. I would defiantly recommend this company.

Our ONLY car key is missing! Yikes! We think the 2 yr old is the culprit Anyway I googled and came across Amerikey. The response was timely and on point. The technician was professional and kind. My only issue is UPFRONT pricing. We all know locksmiths are EXPENSIVE however I would like to know upfront what the damage to my pocket is. Other than the amount which would be expensive with any other company it was a pleasant experience. Thank you!

The response was excellent. The technician Ido was very professional and unlocked the safe quickly-​with respect to the debris that he may cause in the process. Very impressed. However, I was stunned at the $ 218.00 I was charged for him to simply pick (no drilling) the lock that took less time than the time it took to write the check! I I would recommend their work but be prepared to dig deep in your pockets! VERY PRICEY!!! I would look a little farther for a more reasonably priced locksmith.

I hired Amerikey out in Las Vegas and the experience was truly bizarre and unnerving. The locksmiths, two men in their late 20s/​early 30s, arrived in an unmarked VW Passat to change the locks. The main guy, who was paid, was, in fact professional but appeared to have a hard time understanding me. His partner, looked at my car (which has an Iraq veteran sticker) and began looking at me up and down with contempt. It’s fine to have your own political opinion, but he had no idea what mine was, or what I did exactly.
In any case, I was now worried that someone who wouldn’t communicate with me but glared at me in anger, was now changing the locks on a house I rent to other people. This was not a space for debate, but I worry that someone who can’t even hide his contempt (whether it’s my race/​gender/​veteran status or whatever) could endanger my safety or the safety of my tenants. Before he left, and as I wrote the check to the more professional of the two, the quiet contemptuous male began peering into my car and was talking to someone on the phone, then looked at my plates. I made eye contact with him, and now I was very irritated. I just wanted them away from the property.
After they left, I spoke with my husband, who agreed that the whole interaction was not only unprofessional but creepy to say the least. I then called the company and spoke with a supposed customer service professional. He stated that they take concerns like mine seriously, and his manager would contact me that evening or the next day.
After not hearing from them, I called them back to follow up, only to be hung-​up on THREE times before anything could be said. In any case, I will not only hire another locksmith, but I will also be going to the BBB to file a complaint. I’ll also be informing LVMPD of the interaction as well as their plates, make/​model of their vehicle. I was paying attention, too.
Amerikey deserves no stars, and no further business.

Someone was staying over and lost her keys. I was away so Amerikey saved the day. The representatives were prompt professional and quick to offer solutions. The sent a great locksmith who quickly changed the lock and put her at ease since our dogs were locked in. They tuned an otherwise potentially disastrous situation into a minor inconvenience. A+ highly recommend.

I’m a huge idiot who locked my keys in my car right before a movie. So, while wallowing in self loathing and pity, I called the first locksmith I could find on the Google. These guys were extremely professional and courteous; my locksmith technician made it out to me in about 30 minutes, a little longer than advertised, but he did apologize, tell me about a vehicular collision he witnessed, and knocked $ 20 off my bill. He got my keys out, no sweat.
Before the locksmith even left, I got a call from his dispatcher, following up on the job, making sure everything I needed was handled, and confirming the price. If I ever decide to be a huge idiot again, I will definitely call these guys.

I came home on Friday night only to realize that I’d locked my keys in my apartment. Now it’s 2 am, I’m tired, and I just want to get in and go to sleep. So I went online looking for an emergency locksmith and came across Amerikey. They had someone out here in about 30 minutes. The guy was really nice. He couldn’t pick my lock because it was a «high security lock» so he had to drill it. But he only had to replace the tumbler and replaced with the same type of high security lock that I had before. He also gave me 3 keys to go with it so I already have a copy for my fiancé and my landlord. Finally I was able to go sleep.
Thank you for helping me out guys. I’ll definitely save the number.

If I could give zero stars I would. I called them at around 7am.
after getting the run around with periodic calls from a Ralphie who would say, and I quote, «I’ll be there in about 25 – 30 minutes.» Someone (not Ralphie but Aveed/​Avid/​Avi) finally arrived at around 9:47am (yes, you did read that correctly).
He then proceeded to try and prove me wrong by showing me the timestamp of his initial service order text which said 8:32am (still more than an hour late, «New York traffic»…sure) he knew I had no other option so charged me a hefty price. Rude mofos all around, I was ready to chew him out, but my better half convinced me otherwise. Left me with a damaged lock, short a cold $ 100 and a bitter taste in my mouth. Never again. Ever.
Update: got a call from Ralphie (the original respondent saying he’s out front) so they’re con artists as well.