Baskin-Robbins

This is a typical Dunkin Donut place. It is huge and clean. The service is prompt and friendly. I www would come during my lunch time to take a break.

I find it funny how unless you’re going to get a drip coffee everybody seemingly hates you. I don’t understand why these people are so lazy, none of them know how to make drinks properly, and their coolatta machine is always «out of service» because they’re too lazy to deal with it. If you can’t handle your dunkin donuts job, why get a job in the first place? Laziest staff in the world.

You can get your ice cream fix 24 hours a day. I went there 2 times during my visit to NYC and both times the staff was friendly, quick and professional. There’s nothing much more to say about my experience at this location. Great Job.

Worst Dunkin’ ever! I’ve been here several times. Once the guy got my ice cream order wrong and charged me for something else. Today, the girl at the register wouldn’t scan my coupon, claiming they didn’t accept them. If it’s got the Dunkin’ Donuts logo on it, why isn’t it accepted? Beware!

I come here a lot. They usually get everything right, but sometimes they get it all hilariously wrong :)
To me, it your avg DD, so lower your expectations.

I’m not sure if the staff knows how to make drinks. I usually order regular coffee from them and every time I’ve gone, the coffee make up is inconsistent even though I order the same way each time. Sometimes I get a cup of coffee that’s 75% milk, sometimes I get a cup of coffee that tastes like they poured in two cups of sugar despite specific requests. I’m not quite sure what’s going on over there.

Worst customer service ever. Grumpy middle age lady looked like she hated me. I ordered a Chicken Salad croissant sandwich, it turned out to be $ 4.02 with tax. I gave her a five dollar bill initially but then I figured I have two cents so I said let me look for two cents because I didn’t want 98 cents of change back. She was impatient and looked like she was in a hurry when there was no one else on line. She typed $ 5 into the cash register even though I said I have two cents. Anyways, once I handed the two cents to her, she immediately put the money into the cash register and closed it. She walked away already before I can tell her that she didn’t give me my change. I didn’t shout at her because I thought it would be impolite and I didn’t want anything else to go into my sandwich since she looked like she was a mad woman and hated the entire world. After she handed me the sandwich, I told her she did not give me a dollar change back. She denied and kept saying she gave me the dollar. I’m sleepy but I’m not stupid. I told them to check the cameras if they didn’t believe me because she’s overreacting over a dollar. I don’t see them giving me an extra dollar or charging me less, why should I overpay a dollar for a sandwich. Who does she think she is? I really want to make a bet with her, if she did not give me that dollar, she would have to call the police and turn herself in for stealing my money. But I’m a nice person, so I choose to leave once I got my money back from the manager. Bottom line is, if you don’t like your job, work elsewhere and not at your family owned franchise DD. I hope she checks the camera at the end of the day, realizes her mistake and prays for forgiveness. Not only that, once I told her about that dollar, she starts speaking in her own language. Probably talking crap about me. If you’re a professional, you won’t do stuff like this when you’re working. She did that because she’s comfortable in that fact that she won’t get fired since she’s working with her family. I think DD needs to reconsider franchising to people who wants to make money only and not really want to contribute to the growth of the company overall. I will not eat from this DD again and I will reconsider eating at any DD ever again. And I asked for a toasted croissant, the entire croissant I received was cold. Felt like it was left in the store overnight.
It’s not the dollar that mattered, it’s the integrity.

This is my neighborhood DD that I used to frequent everyday. It used to be good and well managed. Now it is absolutely HORRIBLE. The employees don’t appear to know how to keep the line moving.
There is one NASTY guy Ahmed that has the worst attitude towards customers. I wish the old manager would return and whip this place back in shape. The saving grace is this one lady who is quick and pleasant.
I’ve been going to this DD everyday for the last 5 years because I’m a creature of habit, but even I’m fed up with this place. I will no longer spend a single dime at this establishment.

The worst server I’ve ever met! He’s rude! he’s ridiculous! He even judged customers. This young guy might to be send back to school to learn how to be polite! Cuz the human knows how to curb temper. Or just a brute. Btw he always talks when he is making the food. He scratched his head his body when he’s doing my food! I think I have to call health department come to check if they are worth the grade A!

Large Dunkin Donuts… lots of seating. but usually empty — I think it’s probably because service here sucks. Lol no offense, but yea. The workers don’t seem to be too sharp. but anyway, let’s see the positives.
Place is open 24/​7, free wifi, and large restroom. However. the guy who works here late at night is super creepy. He talks to himself, mumbles, and I have debated with my friends whether or not he realizes that he talks to himself, and also messes up orders on purpose or if he just really does not understand

Better selection of donuts here than in the other places along 18^th Ave. So far my late-​night donuts haven’t been hard/​old-​tasting. The girls working there tonight were pleasant enough to talk to. It’d be nice if they renovated the place, make it a comfy and cozy place to relax at. The locations in Japan were super nice.

I’ve been coming here for coffee in the evenings for the past few years. The overall experience is typical of any other dunkin’ donuts, which means the service was fast and the coffee was halfway decent.
Recently, I’ve hit this spot at midnight to soothe my coffee addiction and have encountered a night-​shift employee that acted like a jackass. He tipped himself with my change twice while I stared in disbelief for pouring me a simple coffee. Who hired this douchebag with a pornstache?!

Nothing special about this location. U have 2 repeat ur order 3 times 2 get what u want. I will never 4get when in the summertime my husband asked 4 regular hot coffee and the girl behind the counter asked him 3 times back «iced coffee?» lol. I had a good laugh, he got annoyed. Nobody drinks hot coffee during summer?!
And when u try 2 buy one donut, they will push whole dozen on u lol. How does it pay better 2 buy a dozen? One donut — 99c, dozen — 7.99 $? (Unless u r buying 11 lol) U do the math lol.
The only good thing about this place is that it is sharing its space with Baskin Robbins and it’s open ²⁴⁄₇.
There’s a sign @ the register: «If u don’t get ur receipt, we give u money back.» It happened 2 me 3 times already, but I was 2 embarrassed to ask 4 my 1 $ back 4 my donut lol. Maybe they should hang that sign 2 face the other way, bc I don’t think employees r aware of it lol.

Always been good to me at like 4 or 5 in the morning after being out. Usually get the tiny wraps since I don’t want to over eat before going to sleep. The staff does seem slow at times especially when I’m the only customer in the place. Overall it’s dunkin donuts mofos what more do you want!!!

The manager measures each and every scoop of ice cream, the volume of iced tea, and the correct amount of hash browns. It’s a good thing.
He established very nice connections and manners with his customers including me.
However, his co-​workers and employees tend to mess things up… a lot…
Every time I’d order iced tea, anyone BUT the manager would use coffee sugar instead of melted sugar…
It’s a cold drink, so if you give me a pack of sugar, it’s useless because it won’t dissolve.
I always order their new Blueberry muffin sandwich (#8), Chicken salad sandwich, tuna salad sandwich, and followed with a small iced tea extra sweet and hash browns. These are the three orders that’s worth eating. I’ve tried their parms and other things — waste of money.
If your the iced tea type, and LOVE iced tea, then I suggest the medium size. But if your just craving a breakfast drink, then I suggest the small size. The medium is pretty large. Oh! And do NOT ask for the lemons in the iced tea, because it kills the taste — it’ll make the drink look nice, but it definitely does NOT taste nice after.
The Blueberry muffin sandwich isn’t really big of a sandwich, it’s small and tiny — so don’t think about sharing it. It’s awfully greasy, the whole paper that wraps it is soaked in oil. But the sandwich is heavenly — totally won’t expect this from a fast food.
The chicken and tuna salad sandwich is your best bet if you don’t know what to get. The chicken is tangier compared to the tuna. The tuna is juicy and less sour. So if you’re the calm and «I’m going to read a book while eating» type, then I suggest the tuna. The chicken is more for the «watching TV snack» type.
Follow up your order with hash brown to make your day perfect.
I’m giving it 3 stars for now, and I’m hoping to write a review that shows this place is improving.

This is my second visit here so I decided to give their coffee a try since I’m a bit leery about Dunkin Donuts coffee
While I was not overly impressed the coffee was very hot and tasted like coffee which is saying a lot, 40 minutes later it’s still hot.
Bagels are fresh although a little cream cheese request is lost on the server but I digress, importantly the place is clean and not crowded @ 6:30 am, it’s also well lit and spacious which is always a plus.

This Dunkin Donuts is located on the corner of 65 street and 14^th Ave.
Can someone please teach these guys behind the counter how to make a latte? Send them to coffee school or something!
Here’s what I got… a mini shot of expresso (1 oz.) half & half (6oz.) and the rest ice. Can you over dose on half & half, because that’s all I tasted?
The Donut special here is buy 6 for $ 3.00, not bad if only they were fresh!