Brothers Cleaners

I’ve never experienced such an inappropriate, aggressive display in a retail establishment & will never go back to this place. The staff is lovely & the dry cleaning service is totally fine, but the owner is insane & the tailoring is pretty sub par, even for a dry cleaner. I brought a new dress in to be tailored but when my husband picked it up & brought it home, I discovered it hadn’t been touched. I checked the receipt & we had indeed been charged for it, so I went back in to correct the overlook & the owner said they didn’t want to do it, that it was «too hard». I was surprised since it was a simple bra line tuck, but I told her fine, I’d just take a refund & take it somewhere else, at which point she started screaming that I already had my money & they weren’t giving me any more!!! After much debating, during which I calmly kept stating they had charged me for work they chose not to do & owed me a refund, the owner threw a physical & vocal tantrum stomping around the store & screaming that I was a liar. It was so insane at one point my husband & I looked around to see if there was a hidden camera for a blooper show!!!

Oh wow. This place took 7 shirts, iron only, and when i received them in plastic they were so wrinkled they were unwearable. I went back and rather than apologize and refund, they became defensive and rude and lectured me on how a low temp iron works. I told them to either get the job done or call me to say they cant get the job done, but they insist that they can take and charge money for «trying». They were so incredibly rude and contemptuous of the consumer experience. Buyer beware.
Update: after insisting, they redid it. 5 min later the job was done. So they clearly didn’t «try» so hard in the first place. Very annoying. Never going back here.

Come here for dry cleaning all the time. They are fast. They are friendly. They get the job done. Never had a single complaint.

Finally had to write a review for this place, which I’ve been coming to for dry cleaning and hemming the past three years.
Let’s start with the positives – their dry cleaning service is fine.
However, I’ve had problems with designer jeans I’ve had hemmed there. Firstly, they usually hem the jeans shorter than I ask. Usually about a half inch. But sometimes more. Lately, the hem lines have been terribly erratic as well, as evidenced by my photo. I’ll probably give the cleaners on the corner a shot. For a hemming job that probably takes 5 minutes and demands $ 10, they could at least sew the hem line straight.

This place is a-​ma-​zing. Have lived in NY for 25 years and they are hands down the most efficient dry cleaners I’ve ever dealt with.
They take out any stain you bring. Any. Doesn’t matter what it is or how old it is. They’re like miracle workers. They also do alterations and so far all of mine have turned out great. They even altered my dog’s seat belt, which is made of a thick, industrial type fabric. No hassles whatsoever.
I’ve just moved to Manhattan and took my stains elsewhere only to get more stains. Had forgotten how crappy the majority of dry cleaners are. Will gladly schlep back to Brooklyn to enjoy their services again.

Nice people working at the cleaners (reason for 2 stars), parking is very difficult, was using this cleaner for about 2 years. In the last 3 months I would get clothes and sheets back from them that had permanent stains. They would say it was something I did, because I liked them I let it go. Finally with the third item ruined, I have to cut ties with this cleaner. Good luck if you choose to take your items to them for dry cleaning.

I have never loved a dry cleaner. I love Brothers Cleaners.
Every single cleaner I’ve used, even those fancy eco-​friendly ones, has either done a poor cleaning job, or poked holes/​broken buttons/​left more stains on my clothing. But not this place.
I will take ANYTHING HERE, and I am so particular about my clothes. Faux fur coats, embellished sweaters, wool skirts with metallic hand embroidery (they somehow got the stains out of that one!!), nice silk dresses. Anything. I recommend them to everyone, even if you’re not in the hood.

Really nice people! Clean place. Excellent tailoring. I only have 4 stars because they’re a bit pricey.

Went to check in a few shirts, suit and alteration. Very friendly staff and reasonably priced, with local delivery available which was super convenient. Dry clean was done in promised time with no hassle. Would highly recommend for anyone around!

Despite the fact that this place is pretty far from my apartment, I went here since it was the highest rated place in my area and I loved the pieces I was turning in for cleaning.
Two of the items were coats (both thick wool, both expensive). One just needed freshening (there were no stains or anything), but I noticed they wrote down «lint» on the receipt. I didn’t think much of it since I was in a rush, but when I got home after I picked it up I noticed patchy spots in the wool, which had previously been tightly knit and smooth. I remember seeing them go over a sweater with one of those little electric «razors» when I was in there and realized this must have been what happened to my coat. (I did not ask for this service). This previously sleek and pricy coat (my former favorite) now looks unkempt, cheap and shaggy.
The other coat I turned in had some serious staining. I told them to do what they could and that I understood if they weren’t able to get everything out. However, not only did they then proceed to pour bleach on my off-​white coat leaving huge bleach stains, they didn’t even get out the original stains! They did not disclose any off this to me when I picked it up and I didn’t realize until I got home.
The white coat might be on me, but still devastated about the other one. Dresses and blouses that I turned in were fine, but in essence I paid over $ 100 to get 3 sheath dresses and a shirt cleaned and two coats ruined. So yea, I don’t recommend it

This is the only dry cleaner I have used since moving to Clinton Hill. They have treated multiple pieces of clothing, from silk blouses to coats, for stains and minor tailoring. I appreciate the kind demeanor of the man who receives and sorts my clothes when I arrive. They have a quick turnaround. I do find them expensive for particular items, but based on the reputations of other local dry cleaners, it’s worth paying more for a reliable business.

I’ve been going here for several years, and they have lost my items three times.
They lost my coat, tops, dress and ended up with clothes from others. They never admit their faults and tried to blame me instead. So rude and horrible. I like this place
close to my house but I think it is time to find a new one.

Have only had positive experiences here-​with cleaning, alterations and customer service. I even took my wedding dress to be cleaned and they did an amazing job! They are very quick, honest and have hours that make it possible to pick up dry cleaning during the week. Would highly recommend them to anyone in the neighborhood!

I just moved into the prospect heights area and have been searching high and low for a good dry cleaners. Brothers did a great job on my 2 silk shirts. There was no serious stain removal required but I would put my trust in them. $ 5 for each tank and I picked them up the next day. I will absolutely be back!

Terrible service! Rude and nasty woman who works there. And expensive to boot. Better to try another dry cleaner in the hood as I will no longer cater to these unprofessional people especially the woman behind the counter who cannot explain the difference between dry cleaning or washing. If I could give this place a negative zero, I would. Save your money and save yourself the rudeness.

They’re friendly, reliable, and I trust them to properly clean all my winter sweaters and coats. I like that they have all my information ready so I can quickly drop off my clothes. The seamstress also does a great job hemming pants. This is my neighborhood dry cleaners without a doubt.

Been looking for a place since I moved here. Close and super friendly. Tried out a few things to feel it out. Shirts came back nice! I will be back soon.

I dropped off a TON of clothes on Saturday early in the morning. We’re talking multiple suits, shirts, dresses, etc. I was expecting a massive bill, but it only came up to $ 94. They accept discover, visa and mastercard. Super friendly service and pick-​up was Tuesday of the following week.
Happy with their dry cleaning services. Just wished I lived a little closer!

A few hours before I brought a corduroy skirt in I got two small red wine stains on it. I pointed them out and the (very nice) woman who works here said it would be no problem to remove them. The skirt was returned with two big bleach spots. They didn’t say anything about it and it wasn’t until I went home and saw the other side of it that I noticed.
I should have just oxy cleaned it instead of paying to have it become unwearable. This kind of hit or miss service (and no mention of ruining the skirt) makes me hesitant to use them again.

These guys did a fantastic job. I had a new silk skirt that I accidentally stained with lotion the first time I put it on (#*&$*#!!!) a cashmere sweater and a dress and all of them came back looking like new.
I was most impressed with the skirt because I wasn’t able to get to the cleaners until about 2 weeks after getting the lotion on it, so I was worried that the stain wouldn’t come out… but it is totally gone!
I will definitely be back.