Caribou Coffee

On a Sunday morning this place only had two Barista’s working. While they were working hard as can be– the line was still to the door. To make matters worse the male Barista was short with each customer and barking out coffee orders that were ready like a drill sergeant. The interior design of this Caribou is even more calming and cabin like than most, but this barista made it’s warm rustic interior feel cold and commercial. The smoke and mirrors dropped and I could tell at once that Caribou needs to work a bit harder at employee engagement. This morning made my Caribou experiences flash back and I suddenly saw a history of unhappy employees. Now I understand why each and every Caribou I have visited has given me a bad (figurative) taste. I hope it was just me.