Carpets On U, Inc

Steve was helpful, considerate and knowledgeable. I have purchased carpet many times over 30 plus years of owning houses. By far this has been the best carpet buying experience I’ve had. The installers were prompt, courteous and did a perfect job. I took the advice of family and friends and chose Carpets on U over the big box stores.
Thanks from a very satisfied customer.

I should have listened to others on how bad and awful this place is. They sell you second rate flooring and put all sorts of guarantees on them. All worthless! The owner is an idiot, his brother, the manager even more of an idiot. Gets involved like he wants to fight everyone. Got news friend, your business won’t last long with the fist fighting attitude. He tells me «even through your floor is six months old, our guarantee is clear, we only cover full damage, not minor damage!». We have slight wear everywhere throughout the house. He is telling me to have the floors stripped and cleaned after under six months that it will work. We had two people over that stated clearly, it will NOT help that the floor is DAMAGED! He is telling us that he won’t replace or repair flooring that doesn’t need to be. We have two professionals that say otherwise! A floor shouldn’t damage when there is only a small rolling office chair on it that was barely sat in! Our bedroom is even worse. Our ONLY option is court as these idiots are worthless to talk to!
Floors are scuffed, and cracked in three rooms. The only room that is good is our den where nothing is except our closet and one small table.
Never pay them cash. They tell you they will eat the tax if you do. What they are really saying is they will get over on you if you have any issues and pay cash. If I paid credit, I could have called the bank to handle this!

If you want a rather large headache, then buy your carpets or flooring here! They change the price and go back on there word over and over again. We had three rooms done by them in June of 2008 with a quote on the other rooms in writing. Then went back in September for the other two rooms to be done. There prices went up $ 7 per yard for the same floors and they also changed the measurements for my house even though I have it in writing. They also wanted to charge us for removal, $ 6 per yard, on paper they wrote $ 2 per yard. They are also in a rather large court battle with almost a whole building on Avenue U for there scammer traits and con artist ways. Steve, Michael, and Alan are all scam artists and there company rotates the employees so you dont see the same scammers over and over. The BBB and many other sites have such bad reports on them, I only wish I didnt give them the Business first go round. Even if I reach a few, at least people will learn about these con men! If you need flooring, I still have a ton left from them over measuring my house! Picture will follow of all the overage we still have!