Contemporary Eye Care

The very first appointment I had with this place was an utter nightmare. I had an appointment for 11 am for myself and my daughter. The waiting area only had about 2 other people before, but I say by the time they saw either of us it was nearly an 1 ½ later. Once each of us was checked out we had to wait even longer because our pupils were dilated. (which didnt bother me).
We each had to go back into the room to get checked out. And we were both told that we had to wait an average to 10 mins for our pupils to dilated, but explain why we waited nearly 45 minutes!
That was the 1^st visit, I was getting contacts so I was told that I had to go back and get fitted for contacts, because my prescription they didn’t have on hand. So I made the next available Saturday which was 2 weeks later.
I got into the office 2 weeks later for a noon appointment FOR A FITTING for contacts. thats it. Not a check up or regular eye visit. I was left waiting for over 3 hours! Once I was seen I was fitting with contacts and only to find out they still have to order MY CONTACTS. wait i thought thats what they did they had planned to do 2 weeks
I was given temporary contacts which is fine. I still have my glasses that I use on a regular basis.
I wasnt happy at this point, from the long waits to see the doctor to the poor communication with the administrative staff.
Needless to say its been nearly 2 ½ months since my fitting and I never rec’d a called in regards to my contacts coming in. Now I have to pay out of pocket and contacts aren’t cheap.
I call them today and have gotten absolutely NO WHERE! I had to give my name numerous times, had to give the exact dates of both appointments. Dont different types of medical offices keep track of things like this? I myself work for a dermatology office and they is always records of every appointment and what happened on this appointment. I am at a loss of words of how unorganized and lack of communication this office is. They aren’t efficient and wait times are horrendous.
NEVER NEVER NEVER EVER AGAIN!

I really and truly hate coming here. Whats the point in making an appointment if they are never on time? And its not to say that they are packed. EVERY TIME im here theres usually about one MAYBE 2 others. This is ridiculous. Im always here on time and then i am constantly reminded why i should not return. If i wanted to spend my entire day waiting for a doctor, i would’ve just went to the hospital.

I have used many different Opticians over the years. Contemporary Eye Care is one of them. I instantly found myself very satisfied with the way Dr. Elliot Gross treated me. He was very professional and extremely patient which in my case is extremely important since my personality causes me to be very precise and I look for small nuances. When Dr. Gross asks me for which looks better; one or the other, he is extremely patient and switches back and forth as many times as I find it necessary to make my choice. I have had sighs, looks of aggravation but most of all and I have to honestly admidt. When ever I get glasses from any where else I don’t see as well as I think I should, there is always a problem. I moved away from the area and twice changed where I get glasses. I am back to Comtemporary Eye Care and boy I’m glad I did. Luckily my job keeps me in Brooklyn but if I transfer I don’t know what I am going to do because I am never satisfied with my glasses from anywhere else. They take the time that is necessary for their customers and they are very busy. They may not always smile but they are very personable and professional. Get your exam and glasses there, you will be glad you did.

very basic, to the point. simple. no fluff at all. when you walk in, your not greeted with smiles but i guess that isnt what your going there for anyway… right? come to find out, i DO need glasses which bummed me out. but its ok, i can make geek look good!