CVS

Never consistent. Sunday morning picking up prescription that isn’t ready despite being called in days ago. Cashier had to leave pharmacy to get change for prior customer. Instead of helping the 3 other customers at pickup, the second pharmacy employee just sat there watching the line grow. After what seemed like 10 minutes, long enough to scan in style magazine, she did ask if anyone was paying with credit. I did leave with my prescription. Customer service is a lost art.

Experiences here are inconsistent and only okay. Some of the pharmacy staff is great — when asked how long it will be until my prescription is ready, some of the assistants actually follow up with the pharmacist, call my name, and make sure I get my update. Others are quite unhelpful and provide no to minimal information. For example, I asked how much one medication would be and they told me they couldn’t tell me since I wasn’t getting it… doesn’t really make sense.
In their defense, I can say that most of the customers that come to this location must be difficult to work with — but when the role involves customer service, that shouldn’t matter.
They also seemed VERY understaffed. It took me over an hour to get my prescription on a busy Monday. There was a long wait, and my name was called early along with another client. They saw the other client who wasn’t even line, but had me wait in line. Then, they spent an inordinate amount of time looking for the customer ahead of me’s prescription when my stuff was sitting right in front of them. Are you respecting the line or trying to get rid of the prescriptions that are in front of you? I couldn’t figure it out…
Limited seating in the waiting area.
As far as the regular store goes, stuff is always out of stock and not organized or displayed properly. Cashier lines usually move slowly. Cashiers are quite friendly though

There is hardly ever anyone here. The checkout line is horrendous as there is usually one person working. The pharmacists pretend not to see you when you ask them for help. The shelves are barely stock at times. Some of the OTC meds I have seen were expired or close to expiring. This location is disorganized and cost more than other CVS.

The people who work in this pharmacy are by far the rudest, most unhelpful people I’ve ever dealt with. All interactions with the staff comes in the form of either complete disinterest or boarder line aggressive agitation. Not only that but both times I’ve had to deal with them they’ve made mistakes that have cost me time and money and their attitude is complete ambivalence. In fact the main pharmacist laughed at me after she told me I’d have to wait another hour because of the mistake they had made in not filling my complete prescription.
And another thing: the place normally looks like a bomb went off inside. It’s a total mess.

Always slow check out and an even worse pharmacy. The store is well stocked for the most part but is filthy. I would recommend finding another cvs or going to the Walgreens further down on Myrtle and Clermont.

The pharmacists here are the rudest i have ever seen. They have attitude as soon as you get to the counter. Go to another cvs.

I was excited when this first opened. But man on man this store is the WORST. There are always boxes of unpacked products in the aisle. There is always a long line and they don’t ever have what I am looking for. I went in there for baby tylenol and was informed they don’t carry it. I mean you are surrounded by 4 high rises and public housing and you don’t have medicine for babies??? I pretty much order everything on
now big and small because I have grown tired of walking here and being disappointed.

You have nothing I want:-(The search continues for a local pharmacy…

When the store first opened, I was a huge fan. We desperately needed a CVS-​type store in the area. Then everything pretty much went downhill from there.
I often visit on the weekends, and get my prescriptions filled at this location.
First off, I feel like they are constantly out of stock of the essentials. Simple things like nail polish remover or Dove body wash can’t be found. I’ve often gone in and walked out frustrated. And if you look behind the cashier, you’ll see TONS of stock piled up, in a complete mess.
And don’t expect to pay for anything in under 15 minutes. There’s always just one cashier and the line just gets longer and longer and longer.
The pharmacist is great when you have a refill already in the system. Trying to order something via the pharmacy? Terrible. I put in an order for a specific kind of moisturizer, called the next day and they said it was never ordered, called again the day after and still nothing.
Honestly, it is truly upsetting because I had high hopes!

The worst CVS I’ve ever been to! I’ve never even been to a CVS that I don’t like, I usually love CVS! After ordering pictures here online to be printed in store since the CVS near my apt had an error in the printer, I made the unfortunate trek to this ghetto CVS… After waiting in the photo area for twenty min after being told that someone would come to help, I proceeded to wait in line at the cash registers and had an employee «come help me.» He looked through a stack of pictures and then told someone else to help me– the employee then proceeded to talk on his cellphone for another twenty minutes an aisle next to the photo booth. Finally, I got beyond frustrated and asked a different cashier if someone would help me. He came and said that my pictures weren’t ready, even though they were guaranteed to be done three hours prior. After he finally printed them, he started to ring me out and then decided that he no longer wanted to because he «had one other thing to do before he went home and the last thing I want to do is another cash out.» Flabbergasted, I then had to wait in the long line AGAIN to be rung out. All-​in-​all, over 45 min to get 3 pictures. Avoid this place at all costs!

I love drug stores! What I love even more is when a drug store is well lit, well stocked, and close to home. This local CVS does not EVER upset. It is perfect in everyway.
Thanks CVS crew!

Nice addition to the neighborhood, but can the checkout line be any slower?! There are only two registers, usually only one of which are open. Even when there are only 2 or 3 people in line ahead of mea, I end up wasting away, slowly atrophying from neglect, boredom, and disuse for at least 15 minutes. And management seriously needs to work on training their employees on the basics of manners and customer service. these people are NOT pleasant.
This location is not dog friendly unless you hold fido in your arms or a bag.

Great service, decent people who work there, they make it a joy to shop there.

Great addition to the neighborhood. Although it is a big chain pharmacy I am glad to know that it is here. Walgreens is down the street but due to the size and cleanliness of this CVS it is now my preferred of the two. It’s sad that’s it’s so far down Myrtle Avenue so out of convenience I may go to Walgreens but CVS is definitely the better.