Department of Motor Vehicles

Is this the DMV or the immigration office? Because if it is the dmv, why the hell the man who was suppose to renew my driving license started asking me questions about my status? Here is the green card in front of you, read it and get the F answers you need.
Not enough I waited 3 hours, now I need to deal with stupidity?
I wish I could say don’t come here, but I can’t, it’s the dmv. Sooner or later we all need to come here.

This place needs a badly needed makeover heck the bathroom is disgusting and the men have only one stall. Imagine they have around 300 people in the building at any given time with only one stall.
The place is so old and probably has not seen its glory days in forever. Shame on you NYC.

Public opinion really makes the dmv out to hell, but it really isn’t.
I scheduled an appointment for 12:00 and got there at 11:30. I was ready to wait for hours, but was surprised to see my number called within 30 seconds. The rest of my experience was quite efficient as well; the test was graded within a few minutes and my photo and remaining paperwork was filled out within the next 10 – 20 minutes.
The workers here are not particularly interested in their jobs, but no overly rude either.
As a tip to anyone who comes here: make an appointment and come before noon to encounter the least traffic!

Had a wonderful experience getting a non drivers license for my 90 year old mom. They saw her come in with her walker and immediately came over to us. They were able to expedite her and everyone there went out of their way to help her. Thank you!

I guess that going to the DMV can never be a pleasant experience. And I think that the city of New York do a lot to make it as easy as possible. I am not sure when they installed it, but they added a system that really make the whole process easier. You get a number, sit and look at the screen, and wait for your turn.
I needed to extend my driving license before it is expiring, and at the same time I wanted to check if there are any problems with my license. When I asked the person who helped me to check, she found that my driving license is suspended, due to a ridiculous amount of money that I did not pay. Again, it is not that I did not pay the ticket, apparently I did not pay the interest or something like that.
No warning, no please pay. Just suspending my license for few dollars. I paid it and they removed the warning. Absolutely ridiculous.

Many friends have warned me about how rude the workers at the DMV can be and to be honest that isn’t the case! The DMV workers at this location are really sincere and kind! The only problem I have is that this place opens at 10AM on Thursdays instead of the the usual 8:30AM time. There are also long lines before the open time and many sneaky people try to skip you on line, which really shows how unfair life is if you play by the rules. As soon as the door (they only open one) opens for business, there will be people trying to shove past you to fit through the door… just imagine what it would be like on Black Friday… there are people stepping on your feet, shoving and pushing others to get through and there will be jams here and there where people don’t use their mind and think that maybe they’ll fit through the door with two others who are already fighting their way to get in… seriously, this DMV is like a gold mine… I don’t blame the security guard for unlocking the door and quickly running back to where he came from; I wouldn’t want to get trampled over, either!

Let’s just say, there are far worse places to get bored quick. The lines here move fairly quickly, and the Adminstrative Judges are pretty fair for the most part. If you’re fighting a ticket or license suspension, and you don’t have a lawyer, dress appropriately, act polite, don’t speak «over» the judge, and most of all, be prepared to present an objective argument. Chances, are you’ll have your ticket reduced.

I wonder if it’s possible to give a place one star. I had a really awful experience at this location. Everyone always talks about the DMV sucking but really, this place is awful. The customer service is terrifyingly bad. The women that work there are mean spirited humans. I was there three times in one week and I did not meet one kind or considerate soul there. This may be my only one star review. But really you’re better off going into the city than this awful place

Very bad customer service. They don’t hear what you said look at me like I’m piss off shit for no reason. They have hearing problems. Speaks very disrespectful. Very demanding and unprofessional. Does not respect the fact that you ask them they don’t hear what you ask them. Really? My encounter with them was horrible. I think maybe that the laws should be enforced to this company or they should be sued to learn a lesson. This is the dmv and I think they are proud of that. All i can say is they think they are above GOD! Avoid this dmv

It’s an unspoken fact that nobody ever has a good experience the DMV in ANY state and this one is no different. There are a few employees left at this location who are not completely jaded and disgruntled and will actually help you but you have to piss a few people off and ask around to find them. For instance, I came in asking for a studying manual to take the motorcycle permit written test and I was told that they only had it in Spanish and was given one in Spanish along with a snarky look. After asking around for about 15 minutes and encountering 5 people who clearly didn’t give a shit, one random nice lady went out of her way and searched for one and guess what! They had boxes of them! So thanks to her and if you have the misfortune of having to come here, just be really nice and you might somebody to help you!

Having moved a lot, I’ve been to my fair share of DMVs/​MVCs/​SOSs/​Whatchamacallits. Thanks to their online reservation system, I’d say much of NY state has a huge leg up on the other states, where long lines, inefficiency and frustrations usually rule.
I made my online reservation one day in advance, and showed up 10 minutes before my appointed time. There was a line of people waiting to speak to an actual person. Unless you’re in need of special assistance, or desperate for human interaction, I suggest skipping that and heading straight for the computer kiosks to print out your number.
After scanning my reservation bar code and receiving my ticket, I looked up at the board and had to literally rub my eyes and do a double take. MY TURN WAS NEXT?! I didn’t even have time to digest that information as the number promptly changed and displayed mine along with the assigned counter. I had literally walked through the doors a minute ago!
I couldn’t have asked for a better experience. This would’ve been a 5-​star review if they hadn’t robbed me of $ 65 for a new DL. Other states I’ve been to charged between $ 25 – 35, and in NJ they even issued me the license on the spot instead of a temporary paper one. But I guess as Alicia Keys so aptly put it: you’re in New York, concrete jungle where dreams are made of, there’s nothing you can’t do.
TLDR: Make a reservation online for a hassle-​free experience!

I like this DMV! It’s never super packed when I go and the service is pretty efficient and quick. As long you have all your papers and everything you need there should not be any issues or problems! It’s just a hassle finding parking nearby! Wish they had a parking lot specifically for customers or something. Lol.

I seriously thought I was going to have an awful time here. Pop culture and just people in general despise the inefficiency of this place, but honestly I didn’t think it was all that bad. If you live in Brooklyn, as in the Southern part (if you lived up north, it’s probably better to go to the Atlantic Avenue DMV) or by a train station (Q, D, F, N) that connects to Coney Island, you should probably come here. It’s right by the West 8^th Stop on the Q and F line — about a ten minute walk.
Just some words of advice — whatever you need to do, try to make an appointment online so you won’t have to wait. Have that barcode ready to scan right when you head in. Also, if you’re applying for a learner’s permit, driver’s license, etc. make sure you have the paper filled out (found online) — the DMV employees told me that a lot of people get called before their paper is filled out and then they have to wait again to finish up.
In way, I can see how they’ve tried to make this place more efficient — they do have a system that tells you where to go and what numbers get called, but there’s just a lot of people that need to go through the system everyday, so just be wary of that.

So I think it’s hard to get a great rating if you are a DMV because for damn sure no one is happy after fighting a ticket and losing! But, that isn’t the employees of the DMV’s fault.
This location is large, they have the courts in the back and it can be a little confusing to figure out where to go. Also, it’s a bit slow going, but that’s based on the volume and lack of personnel on hand.
I had to pay a ticket, yes me!!! So I went to the rear of the building and waited on a 25 person line to pay. There were 3 agents open but one was dedicated to post court appearances. The other two were for those wishing to pay moving violations. After about 30 minutes I finally reached an agent.
He was friendly, helpful and knowledgable. He got me out of there in 5 minutes ! I mean I was 295 dollars poorer but that’s not his fault! Damn cell
Phone ticket ! But at least I didn’t get the points :)
Oh parking can be challenging but you can usually find a metered spot two blocks away, so
For your Fitbit wearers get stepping :)

Ehmm! Dmv getting 5* is unheard of. but my experience was awesome. .I made an appointment online on the day before then went there, did not had to wait in line. online check in is available in the front… every one was good (weird;)) n place was clean open and well organized!

Ok… ok…OK! So the DMV is never fun but you CAN make your experience a fast and pleasant one! I recently made my way to this location in Brooklyn. I have been there twice in the past and highly recommend you come here, instead of the busier brother location by Atlantic ave! Doors open at 8:30 am. I was there at 8:15am and unfortunately I was at the wrong entrance! No wonder I was first in line. Something told me to go around the corner and sure enough, there was the line. It’s was only 8:22am and I believe I wad the 15^th or 16^th in line. Keep in mind, not EVERY person in line is there for the same reasons. That betters your odds. The actually building has a mini shopping area for your eating and purchasing needs. I was in and out in an hour! I will share my tips so look out for that!

Most people love to complain about this place but I must say living down the block from it and stopping by every time I need to is not a bad experience at all.
The line in the back is always moving during non court hours and the new computerized system definitely enhances the DMV experience.

I’m going to review this as a place of business instead of giving you my review based on the situation. The place is very clean and very organized. It is a wide open space and you have room to breathe. Parking can be an absolute pain in the behind unless you get there early enough and/​or have patience to wait for a parking spot. This location is much better than the one downtown Brooklyn. So feel free to stop by here.

Wonderful day here. Was renewing license and did everything in an hour flat… Place was clean and the rest rooms were decent. Staff professional and speedy. I love this new system of theirs. Very efficient.

Hard to believe but this Coney Island is not all that bad anymore.
A new system is in place that speeds up the process and divides people with different needs into much clearer (and shorter) lines!
As always, the lines for photo ID’s and road tests will be the longest, but other needs like license plate or registration issues are actually done in a reasonable amount of time.
I’ve been here 4 times in the past few months and all the workers I’ve dealt with have been patient and precise, so I can recommend this particular DMV despite stereotypes that come with the department.