GMH Magic Moppers

I got a deal for GMH Magic Moppers through Living Social. I read some mixed reviews, but had a great experience! The cleaner came right on time, and was very quick and thorough! She cleaned and organized my apartment in about 2 and half hours. I actually had to find more stuff for her to do to take up the rest of the time I had scheduled. I would definitely us them again.

Absolute crap! They were late did not bring any supplies and they just moved stuff around to make it look like they cleaned. Stuff was still a bit dirty and then they left early! Granted it was a living social deal but still I was looking for a service that I could retain on a weekly basis but this was just a crap service. I called to complain but the number just goes to voice mail. Living social is definitely getting a stern letter from me

There is much that I can say about what was not good about this service. I will be brief, honest and concise with the big ticket items from my recent experience redeeming a 3-​hr groupon type deal:
1) Never received a confirmation call. Rep who set up the appointment seemed very unconcerned. I had to ask all of the questions re: supplies, tasks, etc. No discussion was had re: quality assurance, etc.
2) I was told that cleaning person would arrive with all supplies except a vacuum. This did not happen. Cleaning person seemed to not even know that she was supposed to have had them.
3) Cleaning person immediately asked for an outlet in which she could plug her cell phone, on which she chatted while on the three-​hour job.
4) Cleaning job was inadequate (ex: Q-​tips remained on bathroom floor in two locations). Other aspects of cleaning was good.
5) No follow up call from company.
All in all, I was disappointed and will NOT use this company again.

WOW the same thing happened to me. The owner keeps calling the cleaner and can’t find her. My appointment was 45 minutes ago and no one has showed up. Lifebooker should stop promoting companies with no reviews and bad service. I have rescheduled my appointment for tomorrow — we’ll see what happens.
–All right, I’m back to edit my review. The housekeeper showed up on the day of original appointment (Even though I had rescheduled for the next day) 2 hours after the appointment was scheduled. She claimed she got lost. I don’t understand why the owner did not communicate to the housekeeper that we had rescheduled for the next day — having her come so late didn’t work well for my schedule, but she still cleaned.
I was not impressed with the quality of service and won’t repeat business. My roommate had to clean up after she left. Not a good sign. The housekeeper was extremely slow and spent over an hour on one bathroom. Three hours should be sufficient time to clean an apartment that is cleaned on a regular basis, especially because I had picked up everything on the floors/​counters and laid out supplied before she arrived to make cleaning as easy as possible.
I’m giving 2 stars because the cleaner did end up showing up and stayed for the full 3 hours.

I can’t comment on the cleaning because the cleaners never made it to my apartment. The first cleaner was supposed to arrive and after about an hour the woman running the company called and said she couldn’t find her. She ordered another person who lied and told her she was at my apartment when she wasn’t. An hour and a half after my appointment time she told the woman she was just now getting on a bus to head my way. I told her not to come.
The following day a random lady called soliciting her cleaning services as the friend of the cleaner who never showed up.
The woman who ran the company promised to personally come clean my house to make up for it and I asked for her to add a free hour of cleaning. She agreed and I woke up at 8 am to confirm the 10 am appointment which she confirmed. Then half an hour before the appointment a man called who didn’t speak English saying he was the cleaner. Apparently she decided not to come after all and sought another cleaner to replace her. She never called to tell me this. I asked for a refund.