Green Choice

I use Green Choice to clean my apartment, and contrary to some reviews, they actually did a phenomenal job. The service was great and the price was hard to beat. I was able to contact their office and after giving me a quote and setting up an appointment, which was seamless, they arrived and move furniture so that they could clean my entire carpet. I have a pet so I was cautious at first, but they assured me that everything was fine, and showcased their certifications to prove it.

Geni and giovanni came on time and did a great job cleaning my couch, rug and upholstered head board. I will def use again!

I had a great experience with Green Choice Carpet! They did an excellent job and all the process was very smooth.

I have to agree with the previous reviewers. I totally feel like I was scammed. They quoted one price on the phone, (which was in line with what I paid in the past for the same service elsewhere) then they came to my home and upped the price by at least 4 times! Said that steam cleaning is just hot water and won’t get any stains or smells out. So why do people steam clean anything then!!! Convinced me I needed a shampoo and ‘full process’ which I don’t see what that is because it looked like they just shampooed. Whatever they use in the shampoo does ABSOLUTELY NOTHING! I was left with the exact same stains, perhaps they even look worse actually. Everything was left wet. When I refused to pay for a service that I felt was misleading, as nothing looked better, they started threatening me (a mom with two young boys at home) with lawyers, etc and would not leave my home when I asked them to. I had to threaten to call the police to get them to leave. I am a contractor and if I DON’T DO A GOOD JOB, I DON’T GET PAID. They already tried to scam me with the price, and I said ok, they are here now and I need this done but then they did a terrible job and I think my couch is actually ruined. It looks way worse than what it did before. It is now soaking wet, and I think it will grow mildew. They left everything soaking wet, The headboard, the mattress and the couch. I am worried now it will take days to dry and grow mold. So upset at this company. Please avoid at all costs.

DO NOT USE THESE PEOPLE They are shady and dishonest!!!
They told me it would be approx. $ 150 to clean an area rug of this size
They quoted me a price of $ 800 to clean an AREA rug, I said it was fine but to PLEASE call me prior to taking the rug as I am the one who must authorize the price, NOT the tenant.
They never called me, the tenant called after and said they took the rug, I called the company immediately after pick up and told the NOT to clean the rug, I want it back and I will NOT pay if it is touched, they all said no problem – they could not get in touch with the «technician» for 4 FULL days, by the time they did, of course the rug was cleaned. I never received ONE call back from them in the week and a half I was dealing with them. I had to keep calling them and calling them, they suddenly reduced the price to $ 350. They are shady and dishonest and like so many reviews before this one, they are a terrible company and Anna, Mia and ALL the rest of the workers there are liars and dishonest – and it turns out that «The technician» is also the field supervisor and apparently the receptionist can’t get in touch with their supervisor for 4 days at a time… I wish I read Unilocal before!!!
I will be reporting them to the better business bureau.

I couldn’t be any happier with Green Choice Carpet of Brooklyn. I live in San Francisco and was visiting my brother who has lives in Greenpoint, Brooklyn. My brother’s wife does interior design, so their home is not only gorgeous, but it’s also spotless. While my brother and his wife were at work, I somehow managed to spill my morning cup of coffee all over their new white rug. I tried to wipe it up as soon as it happened but I only managed to make it worse. I called six different carpet cleaners. Each one told me that they could be there «sometime this week» or tomorrow. In a normal situation, maybe this would have been fine but seeing as this was not my home, I needed the cleaning right away.
When I called Green Choice Carpet of Brooklyn, their customer service was great. Not only was the representative polite and friendly, after hearing about what happened, she told me that Green Choice could have someone to my location same day. We proceeded to set up the appointment with ease.
The technician was at my location in less than two hours. I explained to him what happened and showed him the coffee stain. He explained the process and began the cleaning almost immediately. The technician was extremely thorough and paid attention to every detail. When he was finished, he left me with an invoice and a clean carpet. I cannot even begin to explain how relieved I was. Because of the same day service and difficulty of the job, I had expected for it to really cost me. I was pleasantly surprised to find that the cleaning cost was competitive and reasonable priced.
By the time my brother and his wife got home from work, not only was the coffee stain gone, the carpet was dry. It was like the spill had never happened. Between the great customer service, their prompt attention and a phenomenal cleaning, I would recommend Green Choice Carpet to anyone in need of cleaning. Now that I’m back in San Francisco, I wanted to take time to write this review and thank Green Choice for such great service.

Moved from a brownstone to a 2 bedroom and vacation home. We had several very large high quality rugs that were subject to 30 years of an active family life; kids, friends, several pets, cooking and lots of parties. Green Choice cleaned, repaired, and brought our carpets back to life. If you pay cheap, you get cheap. These rugs were to valuable to trust to anyone else. The technicians and delivery crew were punctual, courteous, and helped move large pieces of furniture. I know our beloved rugs will have another 30 years and revel in the activity of grand kids.

I had two large wool area rugs that needed cleaning. I had them come to do an in-​home estimate. While inspecting the rugs, we found moth larvae eating my very expensive wool rug! Thankfully, we caught this in the very early stages, and thanks to the eye for detail, we were able to save this rug and also treat both rugs to prevent problems in the future. These guys did an amazing job — were quick professional and when they came to deliver the rugs, they also shampooed my sofa in home. The rugs look like new.
I’d highly recommend them.

I am very impressed with the service I got from Green Choice Carpet Cleaning. I had a get together at my cousin’s apartment, which I used during a visit here, and my friend dropped a bottle of wine on the floor. I grabbed some towels and we tried to soak it up but I could already see it was stained. So t he next day I looked around and, after calling a few places, I made an appointment with Green Choice Carpet. I told them about the spill and they said they could come over in a few hours. That was amazing and they did not even charge me for that. They came over and after taking a look at the spill and they gave me a quote which was pretty good, and they did the job. After about an hour of work, they finished and the carpet looked very clean and no sign of the spot. It has been two days and still no spot so it is gone. I would absolutely recommend to anyone I know.

I have two beautiful silk Turkish rugs that I bought in Turkey during a visit there 5 years ago. They are very valuable to me and I take good care of them because I want them to last me for many years. When I decided it was time to have them cleaned, I did a lot of research to make sure I found the best company to clean them. After looking at several Brooklyn rug cleaning company sites, I gave Green Choice Carpet Cleaning a call since they were specialist in cleaning rugs. I called them and arranged for them to come to my apartment and look at my rugs for a cleaning estimate. I met with them and they gave a very good price and talking with them gave me confidence that this was the right company to clean my silk rugs. After 2 weeks I got my rugs back and could not have been any happier with the final result. With all the dust and grime removed, the rugs look just brilliant. From start to finish Green Choice was professional, knowledgeable and affordable. I am completely satisfied with the work they did and I would recommend them to anyone who needs to have their silk or any other type of rug cleaning in Brooklyn.

Ok, so this is the first time I didn’t check Unilocal for reviews. Bad idea!
We had an accident in bed the other night and needed a cleaning pronto! We called Green Choice and the girl on the phone said it would be $ 84 to clean the whole mattress, which included a «discount» which all of you on Unilocal mention. When the guys came they said that price was ONLY for a basic cleaning and that a deep cleaning with shampoo would cost almost double $ 165! I told the guy NO and stood firm on the fact that I wouldn’t pay any more than a dollar over the price mentioned on the phone. They made a call and agreed to the original price. I gave the guy $ 84 and $ 15 tip. In retrospect I’m ANNOYED that they were probably scamming me!
DO NOT USE THESE PEOPLE!

I wish I had read the reviews here before giving my rug to these guys. Not only the quote was higher when the guy came to pick it up, they don’t keep the promise of the delivery date. They say it will be ready within 7 to 10 days and when I called, they gave me another 10 days to return. God knows if I will ever see them again. DON’T USE THEM! TERRIBLE SERVICE

bad service, DO NOT use these guys, I wish i read the reviews before hand, called them told them my rug’s SIZE, PRECISE material and it had pet odor as my dog had some accidents on it. quoted $ 100 over the email and comes over quotes me $ 250!!! keeps telling me it needs deep cleaning because it has pet odor, ok i am sorry, i have already mentioned to your operator over the email??? I could not have been more precise. I would still be happy if the operator told me it would cost around $ 200 and told them to come, but you should not underquote by this much, actual price/​estimate = 250% is just stupid. I argued with the technician, but I thought what the hell, its cheaper than getting a new one and not worth my time just keep checking prices on cleaning a rug so I went ahead with it, technician told me it would be delivered within 5 – 10 days, comes back 2 weeks later and told me delivery will take another week. comes delivery date, gave a 3 hour window, waited a whole morning, delivery took another 45 min after 3 hours
this is just terrible terrible experience and i hope no one else has to

I intended to write a thoughtful, detailed review of my experience with this company, but the Better Business Bureau says it so much better, and far more succinctly: they give the company a grade of F. ’nuff said.
FYI though, a word of warning: when I first called to arrange pick up of my carpet, I am 99.9% certain I called a carpet cleaning company that had an entirely different name. it wasn’t until I inspected my receipt after the guys left that i saw «GreenChoice Carpet Corp.» I shrugged it off, assuming it was a parent company/​subsidiary or a «DBA» (doing business as) situation.
In any case, GreenChoice most likely does business under various names, so when the guys come to pick up your precious rug, make sure the work order doesnt say «GREENCHOICE CARPET» at the top…

I read all the previous reviews and I believe they are an accurate reflection of what does happen with this company, however I give them 3 stars since in my experience, the carpet pick up and cleaning technicians do a good job to redeem the company’s reputation.
The price quote on the phone was quite low, so low that I had the woman on the phone repeat everything so that I can write the info down, and then I repeated it to her again.
When the technicians arrived, they told me the pice quoted was for one rug not the 2 rugs that I wanted cleaned. Then they told me the price was for a basic cleaning not for a more mid level cleaning which I wanted. I don’t know why the phone clerk couldn’t explain the various levels of cleaning and the differences in price. She took the time to talk to me to give me a price quote but she, I BELIEVE, deliberately misled me just to get my business.
So buyer beware, make sure you ask about the different types of cleaning methods and the price differences and also assume that the technicians will probably quote you are different probably higher price.
What I like about this company:
The do free pick up and delivery of area rugs
The technicians seem nice, professional, understanding, and willing to work with you around the price so really negotiate with them
Their prices are still reasonable compared to the competition even after the initial misquote is corrected.
They do a good job with the cleaning
With me, they showed up exactly when they said they would. Sometimes early.
Overall, my experience was good. I would use them again and recommend them as long as you know that the phone rep can be dishonest or maybe poorly trained.

DO NOT USE THIS SERVICE… HORRIFIC EXPERIENCE… SCAMMERS
I requested «approximate» pricing from the representative on the phone and I was quoted $ 84.00 for the couch, $ 40.00 per chair and $ 1 per square foot of the rug. I was not home when they arrived, but my boyfriend was. On site hey quoted me (my boyfriend called me immediately) over $ 2,000 to clean my furniture, then like a used car salesman negotiated with me all the way down to $ 500. Had I not been desperate I would’ve never agreed to any of it. HOWEVER, when I got home all the SAME STAINS were still on my carpet. I’m a busy career person and I’ve called more than a few times to speak with a Manager and no one has returned my call. It’s despicable and I feel really ripped off. Do yourself a favor and use NY Carpet Cleaning, Steam Pro, Bloomingdales or ABC Carpet, even Manhattan Carpet Cleaners BUT NOT THESE GUYS, NO WAY!

They suck… quoted me a price then showed up and added a couple of hundred more. Then was pressuring me after I declined!!! Said I needed a deep shampoo not a steam. Ended up going to Target and bought upolstery cleaner for $ 3.99 and got the stains out.

I was in a bit of a bind and needed someone who could come clean my new couch. I was told the price would be around $ 70 for spot removal or $ 106 for a more heavy duty cleaning. I was also told that they have a $ 29 discount for being the first time customer. I was fine with the $ 106 and told them to send someone ASAP.
Fast forward a few hours later to the person arriving and telling me that the price of the steam cleaning is $ 195 PLUS tax. $ 210 total. They did a sh*tty rushed job and were about to leave… However, I made them do another round until it was clean. I could tell the guy was totally ripping my off with the price, but I needed someone to clean my couch ASAP before there was permanent damage. So I just sucked it up and paid it. I do not recommend calling this place. Like all the other reviews say, they will tell you one price and then totally fleece you for more.

Green Choice is a steam cleaning service that you can use if you know someone crazy who ended up wetting your bed.
In the end they did a fine job and got the mattress perfectly clean, but like the other reviewers I was offered a very good price over the phone and then some fairly cheesy bargaining in person.
Granted, one has the choice of selecting the various options, so I was not forced to spend more than what I originally thought the price would be. But I would have much preferred simply hearing the price options over the phone rather than hearing a low base rate over the phone and then higher costs for different services in person.
The guy also tried to convince me that I needed to do something twice as costly to remove what was a non-​existent smell. Luckily my girlfriend and I have pretty good noses and realized he was just trying to get us to spend more money.

This place is a scam… I wish I had read the other reviews, because they pulled the same shady practices on us!
My wife called and got a quote of $ 80-​$ 100 to clean our carpets and a small tile area… guy shows up and tells me it’ll be $ 650! I tell him that is ridiculous and he fumbles a bit and then tells me «I can give you 50% off»! Just like that the price is cut in half? Something is very suspect about this business. I complained and the supervisor called me back and said that $ 650 was the right price because I needed the «deep cleaning»… I told him I didn’t ask for the deep cleaning and that I wanted the service I was originally quoted.
Stay away from these cleaners. Big scam.