Her Imports

I give it three starts for a few reasons
Initially I really was excited to purchase from this company due to the good reviews & stuff & they had a sale 3 bundles for 250 $ so I was like hey I was gonna pay the same for her hair company but I jus didn’t have the time to order online so I went to the store .
Everything was fine until I opened the first pack it wasn’t neat & pretty which kinda dissapointed me btw I purchased Brazilian body wave so I ran my fingers threw it did get caught & that’s when I noticed strands of hair on my fingers
I felt kinda ripped off jus cause I didn’t ask to feel the bundles before I purchased which made me feel like I made a mistake and waisted my money DONT GET ME WRONG the hair is beautiful soft & shiny & it’s pretty good jus that I was expecting something up to par
Another thing is how small the bundles where being that I got two 18s and a 20 the 18 was smaller than the 20 so the bundles are a bit skimp to me I usually use two & a half bundles & I think Ima need four which is like ugh but I’m not stressing it jus needed to say what I felt about this company might not buy again

I love this place! I love Herimports. The quality of the hair is amazing. I’ve had my hair re-​installed numerous times & due to extensive physical therapy which includes Aqua– therapy while I recover from Guillain Barrè Syndrome, the hair has been subjected to many chemicals. But it stays soft, luxurious and flowing! I won’t wear anything else! @cnikkit88

Love love loveee this hair I’ve been using now for three years after being stuck on remy pack hair. Her imports is worth the money and will last you longer than you can imagine. I moved to jersey and although they now opened a store in Manhattan I still go to Brooklyn because they are so nice and patient and let you look and choose which bundles you like the best. Live in Ny/​jersey go to the Brooklyn store their friendly and you can choose the bundles before you buy!

I posted three pictures below. This is by far the best hair I have used. I’m already on my third install and have been reusing this same hair. I have the Brazilian deep wave and it’s perfect. I’m very lazy and this hair is low maintenance actually no maintenance at all. I do not sleep with a scarf. I brush my hair every 2 days I’m very lazy with hair. But this hair is perfect it take color perfectly and doesn’t loose it texture. I go from straight to curly every other week. This hair is amazing I’ve never had to replenish this hair with extra bundles because it’s still nice and full. Best hair ever on top the great customer service I received when I asked a million and one wiry ions about the different textures when I bought this hair last year. Yes it’s a year old and still going strong… Definitely worth every penny.

I absolutely love the convenience of this location. And how they upgraded and remodeled it. The gentleman who runs the store has a
Pleasant and professional attitude and was very helpful in getting my daughter and I what we needed…
The hair is absolutely amazing… It’s the only hair that i absolutely trust and recommend others with out a second thought… I recently bought Brazilian body wave and Mongolian hair and my daughter and i feel the same way about the hair since we bought it.

I am one who isn’t new to the weave and or bundle hair. My mom is a master stylist as well. So when I buy hair, I’m a tough critic. I like to support small businesses because we all know how corporations handle things. Her imports will be an experience all women who wear extensions should experience. Not only have I had this hair for a year. My new set of bundles was ordered this morning. Great customer service and pays attention to detail. I enjoy supporting professionals. Let this continue on. I will be telling everyone to come and receive Her Imports Services !!

I purchased my hair from this store and the guy was very friendly and gave me a good deal for the hair I brought ** it was actually a sale going on that i didn’t know about **. It was my first time trying this hair and I love it… i was vert impressed that he took his time with me showed me the hair and told me which hair was highly sought after. keep up the good work her imports..

I must honestly say this is one of the best hair store I have ever been to. Pierre was so sweet and was able to help me pick out my hair. He never rushed me and actually sat there and showed me every piece of hair and it’s quality. That’s what I call great customer serice because of him i have not seeked else where. I have been purchasing hair from this company for about 2 years now. Thank you Pierre your awesome.

Very small hair store great hair quality although it only last around 3 — 4 months I feel the bundles are on the thin side also id never purchase again tbh

The hair isn’t real human hair PLEASE stay away, it feels very plastic synthetic like and it’s false advertisement. it’s so not worth their expensive prices. I’m so disappointed in this company. And of course there’s no refund nor exchange. wasted $ 300, I was better off buying hair from the beauty supply store. Pierre I’m sorry you’re a nice guy and all but stop selling this fake hair to our community. oh by the way I bought the Mongolian tight curl NEVER AGAIN.

At first glance I was very skeptical about purchasing this hair because it did not wow me right away but as time wore on it began to look more natural which was the look I was going for. There is some shedding but overall I am pleased with the purchase and the closure is the best closure I have purchased yet. Pierre was great and aimed at reassuring me that I would be satisfied with my purchase and yet here I am less than three months later buying more hair for my sister. Thanks hair imports.
–Brina

The curly closure lasted for about 3 months. When you wash and deep condition, it still gets crunchy and brittle. Beware.

I looovee this place! Went in a bought 4 bundles for a fantastic price. The hair is fabulous and the service was great. Though the outside makes the business seem sketchy, the lady I worked with was extremely professional. I don’t remember her name but she had blonde hair and wore reading glasses. She was so sweet and completely made my day! Go here for hair!

This is my second purchase at Her Imports and each time I received quality service and hair. It is not dry and it can hold any style manipulation you intend to do. Nicki took care of me today and she was pleasant and knowledgeable. Joy is also pleasant and knowledgeable. Yes, the store is small and intimate but space is limited in Brooklyn so I do understand. I will be going back. Thanks ladies.

So I ordered Her Imports hair about 3 months ago and I have mixed feelings. When the hair came, it smelled AWFUL and they shipped my bundles 3 different colors. The ends of the hair were the dry and brittle. Since I live in Brooklyn, I decided to stop at this store to see if I could exchange for some better quality hair. When I walked in, the store was fairly clean. HOWEVER, the girl that worked there looked HORRIBLE. She had on sweat pants, a t-​shirt and her hair. OMG! It was dry and stiff. She knew her top was busted because she tried to put a hat over it. On top of it all, she was rude, ghetto and had no idea what she was talking about. The hair at the store looked worst than what they shipped me, I had no choice to change one of the bundles because it was a number 4 brown and the other two were natural black and like a dark black. Upon me washing and deep conditioning the hair SEVERAL times, the smell wouldn’t go away. I decided to look on YouTube and saw a video about soaking your hair in fabric softener. That helped with the smell somewhat. Overall, I liked, NOT LOVED, the quality of the hair. Go 2 inches longer than the length you intentionally want because you will surely have to clip those ends.

Your kidding right??! What is sold at the store and what is promote online is completely two diffrent products. There are three other reviews that speak about their experience in which it was unsatisfactory. You mad because I spoke the truth? Or because you felt more comfortable to leave a comment on my review. I don’t care whose the face of your product the hair is not what your advertising nor is that hole in the wall you chose to represent her imports.

So I am a loyal Her Imports customer. I’ve always purchased my hair online and was excited last year when they decided to open a store in NYC. I will agree with the previous posts that there were some bumps when they first opened and the shop was a bit chaotic but that is not the case now.
My latest purchase was, May 1^st. 2014, I walked into a clean store and the place was immaculate Joy who is the manager was amazing and she pulled me hair out of cute organized bins.
I’ve not only stopped in to purchase my hair but I’ve also had it delivered to my home in Manhattan. I’ve never received «dry» hair in fact my hair is always flawless and survives heat and multiple coloring. Plus this girl has no problem getting her hair wet in the rain because it just goes back to it’s naturally wavy state.
Ladies head over to the store in Brooklyn say hi to Joy and buy yourself some fabulous hair!

Yess ladies watch out something about this place just don’t seem right they might as well sell the hair out the back of a trunk of a car on a street corner the sales women was very nice but also told me she didn’t have much hair the hair was dry to the touch and didn’t seem as good a quality as they were making it seem there is a desk and a BBQ back yard chair to sit on just really unprofessional just watch out buyers beware!!!

horrible!!! i’m a hairstylist in which i wanted to purchase a few bundles for my clients and seen many posts via instagram. sooo i made a trip to brooklyn (bush wick area) to my surprise herimports store was a nasty hole in the wall they had a neon pink poster that was hand written which my 9 yr cousin could have mad it look more pleasing to the eye. however i proceeded. upon walking in the associate there was with her boyfriend and said give her a min :/​ummm… ok she told me she didn’t have to much to choose from so i said well what do u have? while she ‘s telling me what she has in stock, i can help but to look behind her desk and see bags of hair on the floor, especially during business hours !!!, also stuffed in drawers. so i took a look at the hair… dry dry dry dry!!! left with no option, that i had a client 9am next day i said ill just buy 2 bundles which i thought was the best in the bunch. but then she said we don’t take credit cards cash only… well at that point i decided to go elsewhere.
customer service & appearance is key my clients and myself work to hard to waste money ladies please beware!!!