HomeFurnishing Depot

Terrible customer service. Bought a couch which is covered under warranty for 90 days by the Staten Island store. Couch arm had a tear within those 90 days so called the store to get the situation handled. It took them two months to even attempt to address the situation and gave me the runaround since the complaint was made. Sales person doesn’t update you on status (just stated that they are waiting for the piece to come in which I later find out they dont even replace the couch they just come to fix it so what was the wait for ?) nor return phone calls and manager also gives you the run around about when couch will be fixed. I was better off buying it from a reputable company then to have to deal with the stress of this business. Terrible service! Terrible employees! All they want is your money from the sale and dont want to deal with any problems afterwards.