J & D Fine Foods

November 17, 2009: I placed an order online and received an email stating my order had been taken. I was also given an order number. The items are to be shipped to my in-​laws house for a 50^th wedding anniversary party taking place on December 26. Yes, I ordered waaay ahead of time because…
November 21, 2009: I leave the country for a month long trip. My in-​laws know that I’ve ordered something to be shipped to their house. I spend the month without a second thought about my order.
December 22, 2009: I’m back in the USA. My husband informs me that his parents never received the order. !!! Before I try to contact J&D, I ask my in-​laws to check around the house one more time. Maybe they received it a month ago, put it aside, and forgot about it…
nothing… so I try to call. The number is no longer in service! I send an email stating the problem. I need the order by the 26^th, but what are the chances of that with the Christmas holiday? I end up having to go out and scramble for alternative items, fighting holiday shoppers along the way. What a pain!
I also check my bank statement to see if I was charged for my order. Surprise, surprise, no charges were made to my account. Fine, but I WANT WHAT I ORDERED!
January 3, 2010: I never received a response to my email, so I send J&D a feedback message on their website.
Today: Still nothing. No order, no response, no acknowledgment, nothing. If my order all of a sudden shows up at my in-​laws, and the charge goes through to my bank, I am gonna go OFF!